[Remote] Engineering Manager - Government Cloud

Note: The job is a remote job and is open to candidates in USA. Tines is a company founded in 2018 that specializes in intelligent workflow solutions, integrating AI and automation to enhance business results. They are seeking an Engineering Manager for their new Government Cloud product team, responsible for building and operating features related to AWS GovCloud environments for public sector customers and ensuring compliance with government standards.ResponsibilitiesManage an engineering team of 3-6 infrastructure and software engineers responsible for the technical ownership of our Government Cloud offeringSupport the growth and development of engineers across all levels of experience through regular feedback, coaching and mentorshipWork with colleagues across GTM, CS, and Security to plan and prioritize the projects that get us to authorization and keep us there, helping break them down into manageable tasks and milestonesFacilitate useful communication between your team, other Product & Engineering teams, and other departments at Tines, acting as a key stakeholder in product features beneficial to our Public Sector customersEnable your team to act as the ultimate point of escalation for technical issues in our government environments, including directly engaging with Public Sector prospects and customers where necessaryContribute to technical discussions, while preserving autonomy for engineersHelp make our engineering processes effective and efficient, including the change control and review practices a compliance-regulated environment depends onWork on attracting and recruiting great engineers to our teamFoster a culture of inclusion, ambition, and collaborationMaintain technical familiarity through direct work on smaller, lower-priority engineering tasksDesigning the infrastructure-as-code library for GovCloud customer provisioning — a repeatable process to stand up an isolated environment with all required AWS services pre-configured with FedRAMP-required encryption and loggingBuilding the CI/CD pipeline that promotes container images from development through staging to GovCloud production, with vulnerability scanning gates and change control documentation baked into the workflowCreating operational runbooks for customer provisioning, incident response, patching, and disaster recovery that satisfy our assessment requirementsSetting up monitoring dashboards and alarms that feed into a Tines tenant for automated incident triage — using our own product to operate our government infrastructureBuilding IAM structures and permission boundaries that let engineers deploy and debug in production while maintaining least-privilege access required for complianceMonitoring, scaling, and operating data services like OpenSearch in production — managing indexes and retention, tuning for performance, and building in-product tooling that surfaces cluster health and observability to the teamCollaborating with our Product and Design teams to enable compliance-specific product features like smart card authentication and DNS security extensionsWriting documentation that helps the broader engineering team understand how to build and test features in a compliance-regulated environmentSkillsExperience in an engineering management or team lead role; ideally at a SaaS company. This role requires some previous people management experienceExperience building or operating in compliance-regulated, government, or security-sensitive environments. You don't need to be a FedRAMP expert, but context for frameworks like FedRAMP or CMMC — where every design decision has to be documented, justified, and auditable — will be key to supporting your teamExperience with AWS GovCloud or Azure Government is highly desired, as is familiarity with deploying into air-gapped or otherwise restricted networksA strong track record as a software, infrastructure, or systems engineer. We don't expect managers to make significant code contributions, but technical experience and context will be key to supporting our engineers and weighing in on technical decisions. We view technologies as a means to an end, and stick to simple, common tools - Ruby, Rails, React, TypeScript, Postgres, Redis, Docker, AWS, and AWS CDK. Our main languages are Ruby and TypeScript, but you don't have to be familiar with those - we value curiosity and an eagerness to learnEngineer productivity is hugely important to us. We invest heavily in developer experience and care deeply about things like build times and flakey tests. We're constantly evaluating and refining our use of LLMs to make us more effective in building our productYour abilities matter, not your education. We just need you to show us that you have accumulated the foundational skills and knowledge needed to succeedWe work healthily and sustainably, and understand that flexibility for your personal life is important. We work reasonable hours, we take our holidays and we plan our workloads realistically. No matter how excited we get by a project, it's more important to not get burnt out from overworkYour contributions will be obvious. On a small team like ours, you don't have to spend a tonne of time and energy making sure your work is seen - your impact will be clear to everyone. Our product's success relies on ideas from across the company, so we encourage everyone to take partWe're building an inclusive, supportive team. We have a wonderfully wide spectrum of colleagues at Tines, and we treat them all with kindness and respect - we expect that you will too. We don't hire people that treat their colleagues badly, no matter how talented they areBenefitsEquityCompany OverviewTines is a no-code workflow automation platform designed especially for security teams. It was founded in 2018, and is headquartered in Dublin, Dublin, IRL, with a workforce of 201-500 employees. Its website is https://www.tines.com.