[Remote] Engineering Manager, CloudOps Infrastructure

Note: The job is a remote job and is open to candidates in USA. Jamloop is building high-scale advertising technology that processes massive volumes of real-time traffic. They are seeking an Engineering Manager to lead their cloudops infrastructure and operations team, focusing on cloud infrastructure, production systems, and high-volume bidder software.ResponsibilitiesManage and support a scrum team of 4 to 6 software and DevOps engineersLead sprint planning, backlog refinement, execution tracking, retrospectives, and delivery commitmentsCoach engineers through technical decision-making, operational ownership, prioritization, and professional growthHelp create a team culture focused on accountability, reliability, continuous improvement, and pragmatic executionPartner with product, engineering, and business stakeholders to align infrastructure and bidder team priorities with company goalsOversee AWS-based cloud infrastructure supporting high-volume, low-latency bidder systemsManage cloud environments that process over 1 billion HTTP requests per hourHelp operate and optimize millions of dollars of cloud infrastructure spendIdentify opportunities to reduce cost, improve system utilization, and increase performanceDrive improvements in observability, monitoring, alerting, incident response, deployment safety, and operational readinessEnsure systems are designed and operated for scalability, reliability, availability, and maintainabilityLead engineering work on high-volume bidder software for a demand-side platformSupport backend systems where latency, throughput, uptime, and cost efficiency are business-criticalHelp the team make sound technical tradeoffs across performance, reliability, complexity, and delivery speedCollaborate with engineers on architecture, system design, code quality, deployment practices, and production operationsEnsure the team maintains strong ownership of production services from design through deployment and ongoing operationParticipate in production support processes and help ensure appropriate team coverageBe available outside standard business hours as needed to support critical deployments, production incidents, time-sensitive operational events, and team response coverageLead or support incident reviews, root cause analysis, follow-up planning, and long-term reliability improvementsBuild processes that reduce operational toil and improve team response effectiveness over timeSkills6+ years of professional experience in backend software engineering, cloud infrastructure, DevOps, site reliability engineering, or a related technical discipline1+ year of experience leading engineers, managing projects, acting as a technical lead, or serving in an engineering management roleStrong experience operating production systems on AWSExperience with high-scale, high-availability distributed systemsPractical understanding of cloud networking, HTTP services, load balancing, service scaling, monitoring, deployment pipelines, and incident responseExperience supporting systems where latency, throughput, reliability, and cost are important operational concernsAbility to manage technical priorities across infrastructure, operations, performance, and product deliveryStrong communication skills with the ability to work effectively across engineering, product, and business teamsComfortable staying close to technical details while also managing people, planning, execution, and deliveryExperience with ad tech, real-time bidding, DSPs, bidder systems, auction systems, or other high-throughput transactional platformsExperience with Golang, Rust, or other high-performance software languagesExperience managing or optimizing significant cloud infrastructure spendExperience with infrastructure as code, containerized workloads, CI/CD systems, observability platforms, and incident management workflowsExperience improving system performance, reducing latency, or lowering cloud costs at scaleFamiliarity with scrum or agile engineering practicesPrior experience moving from a senior engineer, DevOps engineer, SRE, or technical lead role into engineering managementBenefitsFully remote work options that our team lovesYou may occasionally be asked to join in-person jam sessions (a.k.a. events or team gatherings). Don’t worry, you'll have plenty of notice to set your schedule.Company OverviewJamLoop is an OTT DSP advertising platform that helps brands reach Streaming TV audiences with real-time transparency. It was founded in 2013, and is headquartered in Walnut Creek, California, USA, with a workforce of 51-200 employees. Its website is http://jamloop.com/.Company H1B SponsorshipJamLoop has a track record of offering H1B sponsorships, with 2 in 2022. Please note that this does not guarantee sponsorship for this specific role.