[Remote] Engagement Specialist (Per Diem)

Note: The job is a remote job and is open to candidates in USA. Kindbridge Behavioral Health is dedicated to transforming mental health care through compassion, innovation, and flexibility. The Per Diem Engagement Specialist will provide critical client support during initial calls, conduct assessments, and ensure clients receive high-quality care from the start. Responsibilities • Provide coverage on a weekly basis for Thursday overnight shifts (7PM - 7AM Central Time) • Provide coverage on a flexible, as-needed basis for vacations, holidays, overnight shifts, and other circumstances • Conduct brief client assessments during initial calls • Provide crisis support, facilitate client admissions, referrals, and resource navigation • Schedule appointments and verify insurance to ensure a seamless client experience • Maintain detailed, timely documentation using CRM, EMR, and telehealth platforms • Collaborate with internal teams to deliver personalized, effective care • Be available to plug into 24/7 on-call rotation as needed supporting client engagement during critical moments Skills • Experience in mental health, crisis intervention, or client-facing roles • Compassionate, professional, and dedicated to supporting client success • Strong communication, organizational, and digital skills (Microsoft Office, Google Suite, CRM/EMR platforms) • Availability for flexible hours, including holidays, overnights, and weekends, as needed • Bachelor's degree in counseling, social work, psychology, or related field • 1+ years' experience in client support or healthcare • Bilingual English/Spanish is a plus Benefits • Flexible remote work environment • Collaborative, respectful team culture • Ongoing professional development opportunities Company Overview • Kindbridge Behavioral Health offers mental health treatments. It was founded in 2020, and is headquartered in Manhattan, New York, USA, with a workforce of 11-50 employees. Its website is Apply tot his job