[Remote] Emergency Call Handling Project Manager - Command Center Solutions and Services

Note: The job is a remote job and is open to candidates in USA. Motorola Solutions is a global community dedicated to enhancing safety through technology. The Emergency Call Handling Project Manager will lead the deployment of Next Generation 911 solutions, ensuring that first responders are equipped to manage emergency situations effectively.ResponsibilitiesDevelop and implement a comprehensive Master Project Plan using automated project management tools, defining the project charter, scope, and integrated change control processesAcquire and maintain a high-level understanding of internal organizational workflows to ensure project alignment with business objectivesOwn the successful implementation, cutover, and formal hand-off to the Support team for all emergency call handling projectsInitiate, generate, and maintain detailed project schedules (WBS). Lead regular scheduling status reviews to track actual progress against the baselineEnsure all milestones and deliverables are met according to the project lifecycle, managing the transition from legacy systems to NG911Maintain project budgets encompassing both labor and capital expendituresMonitor financial objectives including revenue recognition, margin health, and cash flowPerform detailed analyses of project costs and lead status reviews with management to ensure the project remains within financial constraintsPerform ongoing risk identification and qualitative/quantitative analysis. Develop and maintain a Risk Register and mitigation plansPromptly alert management of significant risks or problems and prepare actionable recovery plansEnsure all projects adhere to Motorola Solutions’ designated standards and Quality Assurance processes to ensure mission-critical reliabilityServe as the central point of contact for customers, subcontractors, and internal cross-functional teamsEstablish and nurture relationships with customers and channel partnersOrganize and lead project kick-offs, status meetings, and steering committee reviews to ensure alignment across all stakeholdersSkillsBachelor's Degree with 3+ years of experience in project management OR 5+ years of experience in project managementMust be able to pass a criminal background check, and pass and maintain CJIS Security and Privacy: Privileged Role certification requirementsLegal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this positionBachelor's Degree or 5+ years of experience managing external customers facing complex deployment programs and/or software application deployments requiredPgMP, PMP and/ or Certified Associate in Project Management (CAPM) are strongly desiredRemote position based in the United States with the ability to travel up to 10% of the timeExperienced with Public Safety communications systems is considered an assetSkilled in using project scheduling applications like Microsoft Project, Smartsheets, or similar applications and building intricate master schedulesPrioritize customer needs, satisfaction, and long-term success as the primary focus in all activities and strategiesStrong financial acumen, demonstrated experience accelerating revenue growth and containing costExperienced with project risk assessment and risk mitigation strategiesMust be a self-motivated team player able to work effectively with general guidance toward objectivesMust be able to pass a criminal background check, and pass and maintain CJIS Security and Privacy: Privileged Role certification requirementsMust have excellent interpersonal, presentation, and negotiation skillsMust be able to think outside of the scope of responsibilities and take initiativeMust be able to work collaboratively with regional and territorial managementMust be able to effectively communicate with relevant peers and senior stakeholdersA Master's Degree is considered an assetBenefitsIncentive Bonus PlansMedical, Dental, Vision benefits401K with Company Match10 Paid HolidaysGenerous Paid Time Off PackagesEmployee Stock Purchase PlanPaid Parental & Family LeaveCompany OverviewMotorola Solutions creates mission-critical communication solutions and services for public safety and commercial customers. It was founded in 1928, and is headquartered in Chicago, Illinois, USA, with a workforce of 10001+ employees. Its website is http://www.motorolasolutions.com.