[Remote] Ecommerce Designer & Email Marketing Manager

Note: The job is a remote job and is open to candidates in USA. The Concept Agency is a boutique DTC growth marketing agency focusing on beauty, wellness, skincare, fragrance, jewelry, and lifestyle brands. They are seeking an Ecommerce Designer & Email Marketing Manager who will build and customize Shopify themes and manage email and SMS marketing campaigns in Klaviyo, ensuring high-converting digital experiences for clients.

Responsibilities
• Build, customize, and maintain Shopify themes from scratch and from design files — not just configure pre-built themes
• Write clean, semantic HTML, CSS/SCSS, JavaScript, and Liquid
• Build custom sections and blocks on Online Store 2.0; work with metafields and metaobjects
• Translate Figma designs into responsive, mobile-first, pixel-accurate storefronts
• Optimize site performance, page speed, and conversion across the e-commerce funnel
• Manage app integrations and troubleshoot theme issues
• Build, optimize, and deploy campaigns and automated flows in Klaviyo
• Design on-brand, responsive email templates
• Own list management, segmentation, deliverability, A/B testing, and KPI reporting
• Develop email strategy tied to each client's revenue goals; build retention and LTV flows
• Partner with creative, social, and account teams to deliver fully integrated campaigns
• Identify opportunities to improve the client's digital experience

Skills
• Proven Shopify theme development experience — building and customizing themes, not just configuring them
• Strong HTML, CSS/SCSS, JavaScript, and Liquid
• Experience building Online Store 2.0 sections, working with metafields, and translating Figma into code
• A genuine eye for design and detail — able to produce polished, on-brand, responsive work
• 2+ years of email or retention marketing experience — Klaviyo required
• Experience designing and coding responsive email templates
• 1+ year of SMS marketing experience
• Experience with DTC brands and ecommerce
• Ability to manage multiple client projects simultaneously
• A portfolio of Shopify builds and email work
• SEO fundamentals and Google Analytics
• Exposure to paid media (paid search, paid social, display)
• Git / version control

Benefits
• Full-time, remote, 35 hours per week.

Company Overview
• The Concept Agency is your out-of-house marketing team. It was founded in 2018, and is headquartered in Toronto, Ontario, CA, with a workforce of 2-10 employees. Its website is https://theconceptagency.co.

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