[Remote] Ecommerce Account Manager, Amazon
Note: The job is a remote job and is open to candidates in USA. Justrite Safety Group is a dynamic organization dedicated to protecting people, property, and the planet through advanced industrial safety solutions. The Ecommerce Account Manager, Amazon is responsible for driving growth and brand excellence on Amazon channels, overseeing vendor relationships, and optimizing product listings and advertising strategies to enhance performance and profitability.ResponsibilitiesDevelop and implement strategies to drive brand visibility, sales, margin, and conversion across AmazonDrive Amazon marketplace growth through effective product listing management, brand store experience, pricing strategies, content, advertising, A/B test strategies, and performance optimizationLead and build the vendor management relationship as the day-to-day contact and acct lead for JID (or SID)Partner with the Ecomm Content Manager to monitor and improve digital shelf performance: glance views, SEO, PDP quality, content score, image accuracy, and product discoverabilityBuild promotional calendars to maximize ROI and partner engagement and work to secure promotional approval through compelling and analytical business case creationOversee marketplace compliance, operational performance and account health while optimizing FBA inventory, FBM procedures, and logistics to ensure JSG meets & exceeds Amazon benchmarksTroubleshoot operational issues with Vendor Central including PO issues, chargebacks, and casesConduct competitive research and category analysis to uncover whitespace opportunities, identify high-velocity listings, and guide channel expansionPartner with marketing to develop and execute content enhancements plans, paid media campaigns, SEO/SEM, A/B test strategies, and personalization initiatives that enhance visibility and conversionMonitor performance through creation and usage of dashboards and analytics tools, providing actionable insights and strategic recommendationsStay current on Amazon, marketplace, and general ecommerce industry trends, platform updates, and best practices to inform strategies and unlock new revenue streamsCollaborate with cross-functional teams (Product, Brand, Merchandising, Supply Chain) to align growth initiatives, program execution, and go-to-market strategiesLead strategic planning for both near-term execution and long-term (3-year horizon) channel growthManage FBA Weekly replenishment order process; while monitoring inventory levels to maximize turns and reduce AMZ feesManage 3rd Party platform to aid in the recovery of AMZ feesOther duties as assignedSkillsBachelor's degree in Business or Marketing preferredA minimum of 5+ years' previous experience in Ecommerce Account Management & Marketing, Amazon experience requiredExperience marketing a global brand in the ecommerce space, B2B preferredProven ability to assess Ecommerce business and develop a marketing/merchandising strategy to drive growthExcellent communication and interpersonal skills, with a collaborative approach to working with customers and internal partnersDemonstrates proficiency in Microsoft Office applications, PIM, DAM, Commerce platforms as well as other marketing toolsBenefitsAnnual incentive plan to enhance their overall total compensation package when Justrite Safety Group and their business units achieve annual business and financial targetsComprehensive medical, dental, and vision coverageFlexible hours and alternative work arrangements designed to support a healthy work-life balance401K plan, complete with a company matchCompany-paid short and long-term disability insuranceGenerous paid time offPersonal daysA robust employee wellness program that supports your overall health and happinessCompany OverviewJustrite Safety Group (JSG) manufactures and provides industrial safety solutions. It was founded in 1906, and is headquartered in Mattoon, Illinois, USA, with a workforce of 1001-5000 employees. Its website is https://www.justrite.com.