[Remote] ECM Clinical Manager (RN)

Note: The job is a remote job and is open to candidates in USA. Vynca is dedicated to transforming care for individuals with complex needs. The ECM Clinical Manager is responsible for overseeing Enhanced Care Management staff, ensuring that clients' medical and behavioral health needs are met while advocating for their care. This role involves collaboration with care teams, monitoring team performance, and providing clinical oversight.ResponsibilitiesSupervise a team of approximately 10-15 direct reports under the ECM team to ensure high-quality enrollments and care management servicesOversee client outreach, enrollments, and the creation of Individual Care Plans, assessing if clients' needs can be managed by an ECM Lead Care Manager; serve as an escalation point when necessaryDrive the team to meet key performance indicators (KPIs) effectivelyCollaborate with the Director(s) of Enhanced Care Management to implement changes and process improvementsProvide clinical oversight approximately 30% of the time, including, but not limited to: supervision of clinical staff, clinical sign-offs, oversight of care plans, leading IDT meetings, and serving as a clinical consultant for complex clinical casesProvide direct care management as needed to support organizational goalsTravel up to 20-25% may be required for training, meetings, and other business needsSkillsWilling and able to work Monday through Friday 8:30am-5:00pm Pacific Time, with flexibility for potential evenings and weekendsActive, unrestricted RN license with the ability to obtain California licensure within 6 months of hireWillingness to obtain additional state licensure as needed2 years of people management experience2-3 years of care management experience1-2 years of post-acute experienceProven, results-driven leader with experience in change management in rapid-growth environmentsStrong organizational and independent working skillsProficient in Microsoft and Google applications; Salesforce experience is a plusExcellent communication and motivational skills, including conflict resolution techniques4 years of people management experienceWorking knowledge of lean Six Sigma methodologyBenefitsMedical, dental, and vision insuranceIncome protection benefitsFlexible PTOCompany holidays401kAccess to other wellness benefitsCompany OverviewVynca is a health technology and services company transforming care for people living with serious illness and complex needs. It was founded in 2013, and is headquartered in Palo Alto, California, USA, with a workforce of 51-200 employees. Its website is https://www.vyncahealth.com.