[Remote] Document Specialist

Note: The job is a remote job and is open to candidates in USA. Machinify is a leading healthcare intelligence company focused on delivering value and efficiency to health plan clients. As a Document Specialist, you will manage and streamline document workflows, ensuring accuracy and compliance while collaborating with internal teams to optimize processes. Responsibilities Manage document workflows, including processing, quality assurance, and adherence to internal procedures Conduct incoming claim reviews, assign statuses, organize data, ensure accuracy, and route files to auditors Collaborate with internal teams to maintain the import queue, reconcile balances, validate charges, correct errors, and manage claim routing Oversee file intake and output, addressing discrepancies, errors, and inquiries Identify and report production environment issues by submitting detailed service tickets Analyze data trends across documents and systems, providing updates on status, claims routing, efficiency, inventory, and volume to relevant teams Monitor file-sharing processes, ensuring data transfer accuracy and appropriate volume levels Perform data entry for itemized bills Complete additional tasks as assigned Skills Healthcare background preferred Proficient in computer skills, including Microsoft Office Suite, Adobe Acrobat, multi-monitor setups, and adaptability to company-specific software Strong attention to detail with excellent organizational, analytical, and critical thinking abilities Benefits PTO, Paid Holidays, and Volunteer Days Eligibility for health, vision and dental coverage, 401(k) plan participation with company match, and flexible spending accounts Tuition Reimbursement Eligibility for company-paid benefits including life insurance, short-term disability, and parental leave. Remote and hybrid work options Company Overview Machinify is a SaaS platform that enables non-technical enterprises to build AI-powered products and processes. It was founded in 2016, and is headquartered in Palo Alto, California, USA, with a workforce of 1001-5000 employees. Its website is Company H1B Sponsorship Machinify has a track record of offering H1B sponsorships, with 12 in 2025, 6 in 2024, 3 in 2023, 3 in 2022, 4 in 2021, 5 in 2020. Please note that this does not guarantee sponsorship for this specific role.