[Remote] Director/Senior Director, Market Research & Analytics - Part-Time Contractor
Note: The job is a remote job and is open to candidates in USA. Syneos Health Commercial Solutions is seeking an experienced Director/Senior Director in Market Research & Analytics to support commercial insights generation and strategic decision-making. The role involves integrating diverse data sources into actionable recommendations and partnering with cross-functional stakeholders to inform key business decisions.ResponsibilitiesIntegrate insights across qualitative and quantitative primary research, secondary data, syndicated reports, and advanced analytics to deliver clear, compelling narrativesLead voice-of-the-customer engagements (HCP, Patient, Payer) to inform strategic prioritiesFrame critical business questions and define key information needsDevelop and execute research and analytics plans to deliver actionable insights on customers, competitors, and market dynamicsDesign and implement effective qualitative and quantitative research methodologiesTake ownership of business challenges, recommending and executing best-fit approachesIntroduce innovative techniques and best practices to enhance insights generationDevelop and maintain KPI dashboards and performance trackers (e.g., leading indicators, market share, sales, key account insights)Manage end-to-end market research projects, including budget ownership and vendor oversightLead agency selection and briefings, ensuring alignment on objectives and deliverablesEvaluate vendor capabilities and ensure high-quality outputsClearly communicate research rationale, hypotheses, and methodologiesDeliver insights in a concise, actionable, and business-relevant formatIdentify and mitigate risks across research execution and vendor performancePartner cross-functionally with Commercial, Marketing, and Market Access teamsEnsure customer insights are embedded into strategic decision-making and planningPresent insights to senior leadership with clear recommendations and implicationsDrive alignment across stakeholders to support data-driven executionRapidly ramp on business priorities, commercial strategy, and key stakeholdersAssess existing research, data sources, and analytics capabilitiesIdentify critical insight gaps tied to immediate commercial prioritiesDefine key business questions and align on urgent research roadmapLaunch priority research and analytics initiativesExecute high-priority research and analytics to inform near-term decisionsDeliver initial insights readouts with clear, actionable recommendationsStand up KPI framework and begin tracking leading indicatorsEstablish consistent insights cadence (dashboards, stakeholder updates)Deliver fully integrated insights across datasets to guide commercial optimizationLaunch robust KPI dashboards to track performance and market responseContinuously refine strategy based on real-time data and stakeholder feedbackServe as a trusted advisor to leadership, shaping key decisionsIdentify next-phase opportunities and optimization initiativesSkillsMinimum of 10+ years of pharmaceutical/biotech experience in market research, analytics, or insightsExpertise in qualitative and quantitative primary research methodologiesProven ability to integrate multiple data sources into actionable insightsStrong understanding of HCP, Patient, and Payer insights frameworksExperience building KPI frameworks and performance tracking toolsDemonstrated success managing vendors and external research partnersStrong executive communication and presentation skillsAbility to operate independently in a fast-paced, matrixed environmentBachelor's degree requiredAdvanced degree preferred (e.g., MBA, MS, MPH, or related field)BenefitsEligibility to earn commissions/bonus based on company and / or individual performanceHealth benefits to include Medical, Dental and VisionCompany match 401kFlexible paid time off (PTO) and sick timeBecause certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you workSyneos Health complies with all applicable federal, state, and municipal paid sick time requirementsCompany OverviewSyneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. It was founded in undefined, and is headquartered in Morrisville, NC, US, with a workforce of 10001+ employees. Its website is https://commercialcareers.syneoshealth.com/.