[Remote] Director, Sales Business Partner

Note: The job is a remote job and is open to candidates in USA. Twilio is a company dedicated to shaping the future of communications and empowering developers worldwide. They are seeking a Director of Sales Business Partners to lead a team that supports sales leaders by ensuring alignment between sales strategy and execution while driving operational excellence. The role involves strategic advisory, business operations management, and cross-functional leadership to enhance growth and deliver measurable results.ResponsibilitiesLead and develop SBPs establishing role clarity & consistency, clear goals and expectations to deliver proactive, strategic impact for GTM successBuild a high-performance culture focused on collaboration, accountability and growthInstill a “think like a salesperson” approach ensuring your team is aligned and in-tune with the sales leader's needs, challenges and opportunitiesServe as the SBP to a multi-billion dollar business delivering the same capabilities expected of your teamBusiness partner to GTM leaders; challenge the status quoShape & execute business strategy to address risks / obstacles / opportunitiesTranslate strategy into actionable operational plans & executeVoice of sales in cross-functional initiativesExecute operational cadencesManage forecast and pipeline health; drive predictability for month/quarter/yearProvide business performance insights; facilitate decision-makingProduce recurring & ad hoc exec business updatesEngage & deliver on localized planning & sales ops activities (e.g. headcount, Annual Planning, New Year Readiness, Account Movements, Terr & Quota operationalization) in alignment with Strategic Operations peer functionDrive local implementation & adoption of transformational programs and sales initiativesIdentify, plan and execute according to local needsCollaborate closely with Strategic Sales Ops peers to ensure SBPs adhere to and execute Strategic Ops defined “playbook” on how we run and plan the businessAct as a key feedback loop for Sales Operations, ensuring that insights from sales leaders are integrated into our capabilities and broader operational planningPartner cross-functionally with sales, finance, HR, systems, marketing, product and other teams to align strategies, execution and deliver on business outcomesSkills10+ years of experience in sales operations, sales, strategy consulting; minimum 2+ years directly partnering with senior software/tech sales leaders ($1B+ sales orgs)Sales Operations related experience in consumption / usage models is preferredDemonstrated experience leading and developing a high-performing sales business partner function supporting senior sales leaders; including direct people management responsibilitiesProven ability to champion a “think like” a sales leader mindset, anticipate sales leaders' needs and drive executionDeep knowledge of sales strategy, GTM models, planning and operations for large-scale, growth sales organizationsExceptional leadership, communication and interpersonal skills with ability to influence and align senior leadership and teamsCustomer centric approach with a focus on integrating customer insights and sales know-how into business strategy and executionExceptional problem-solving skills, analytical mindset, and ability to navigate ambiguityAbility to lead through influence, drive change and build cross-functional alignment at all levels of the organizationStrong proficiency in sales planning and operations including sales coverage, segmentation, territory carving, sales compensation strategy and other functions required to partner successfully with peer Strategic Operations functionChampion a “win as a team” mindset, creating an environment where team members support each other, celebrate successes and have fun while driving resultsBachelor's Degree or equivalent years' of experience; graduate degree a plusBenefitsCompetitive payGenerous time offAmple parental and wellness leaveHealthcareA retirement savings programEquity planCorporate bonus planHealth care insurance401(k) retirement accountPaid sick timePaid personal time offPaid parental leaveCompany OverviewTwilio is a cloud communication company that enables users to use standard web languages to build voice, VoIP, and SMS apps via a web API. It was founded in 2008, and is headquartered in San Francisco, California, USA, with a workforce of 5001-10000 employees. Its website is https://www.twilio.com/.