[Remote] Director - Product Management (Digital Experience Team)

Note: The job is a remote job and is open to candidates in USA. Principal Global Services is seeking a Director of Product Management to join their Digital Experience team. In this role, you will lead the enterprise web experience and optimize customer-facing digital journeys while coaching product managers and collaborating with UX and technology teams.ResponsibilitiesDefine and lead the product strategy for a portion of the enterprise digital experience, focused on optimizing web‑facing customer and employer journeys through data, customer insights, and cross‑functional alignmentEnsure effective discovery practices that inform decision‑making and facilitate collaborative solutioning to improve experience and efficiencyBe accountable for successful delivery across the product family, partnering closely with engineering and UX in an Agile environment and clearly communicating plans and releasesMaintain insight into product health, outcomes, and investment effectiveness, using data‑informed storytelling to guide trade‑offs and strategic adjustmentsServe as a trusted partner across business, technology, and UX teams by proactively communicating strategy, priorities, and outcomes to drive alignment and value realizationLead, coach, and develop Product Managers while balancing hands‑on product leadership with people management and continuously strengthening product management practicesSkills10+ years of business, technology, or product management experience; or equivalent demonstrated through the following: work experience, military experience, or education7+ years working in a highly collaborative, fast-paced product environment4+ years of formal leadership experience including leading, developing, and scaling product teams and driving performance through othersProven success establishing product strategy across multiple products and aligning it to enterprise prioritiesStrong background of stakeholder management and cross-functional collaboration, especially partnering with UX/design and engineeringExperience using data and insights to drive decisions and communicate outcomes through clear, structured storytellingDemonstrated understanding of modern product discovery and product delivery practices and the ability to coach others on those practicesExcellent communication skills, including the ability to establish relationships and influence business partnersExperience leading enterprise web experiences across multiple lines of business or customer segmentsExperience improving digital journeys through analytics, experimentation, and iterative optimizationExperience leading or transforming product teams to adopt modern, forward-thinking Agile practices, including continuous discovery, iterative delivery, and outcome-driven product managementExperience building and scaling mobile app experiences and product strategiesExperience with virtual assistant, conversational AI, or voice-enabled platforms (e.g., chatbots, digital assistants, or AI-driven customer interactions)BenefitsNon-sales positions have the opportunity to participate in a bonus program.Flexible Time Off (FTO) is provided to salaried (exempt) employees and provides the opportunity to take time away from the office with pay for vacation, personal or short-term illness.Pension EligibleThis role offers in-office, hybrid (blending at least three office days in a typical workweek), and remote work arrangements (only if residing more than 30 miles from Des Moines, IA, Raleigh, NC, or Charlotte, NC).Comprehensive, competitive benefit offerings crafted to protect their physical, financial, and social well-being.Company OverviewPrincipal Global Services is a Global In-house Center, dedicated to supporting Principal Financial Group achieve our common purpose of empowering and enabling our customers across the globe by protecting and advancing their financial well-being through retirement, insurance and asset management solutions. It was founded in 2006, and is headquartered in Pune, Maharashtra, IN, with a workforce of 1001-5000 employees. Its website is https://www.principal.com/.