[Remote] Director, PreSales Operations

Note: The job is a remote job and is open to candidates in USA. Amplify Education Inc. is a leader in K–12 literacy and curriculum development. The Director, PreSales Operations will establish governance structures and cross-functional planning to ensure alignment between product decisions and supply chain realities, preventing operational losses across the organization.ResponsibilitiesDesign and implement an operational readiness model, and own ongoing governance once operationalized, ensuring no program advances without supply chain sign-off at defined development milestonesEstablish and manage a change control framework that ensures all product changes — errata, version revisions, and scope adjustments — are evaluated for operational and financial impact before executionContinuously improve the processes and governance structures that connect Product, Marketing, and Supply Chain decision-making, replacing informal communication with repeatable, accountable operating rhythmsDefine escalation paths and decision ownership across Product, Marketing, and Supply Chain so that issues surface and are resolved at the right level before they become costly commitmentsLead end-to-end launch readiness planning for new programs and editions, coordinating across Product, Marketing, Supply Chain, and Go-To-Market to ensure all operational criteria are met prior to commercializationDrive a launch readiness framework that synchronizes product timelines, demand forecasts, manufacturing capacity, inventory build, and distribution readiness for every releaseEnsure all product launches meet defined operational readiness criteria, including supply chain capacity, inventory availability, and distribution alignment, before customer commitments are madeOwn the product lifecycle register and govern formal version transition and end-of-life planning for all active programs, ensuring transitions are planned with enough lead time to prevent avoidable write-offs and customer disruptionPartner with Finance and Supply Chain to support tracking and reduction targets, with progress reported quarterly to executive leadershipManage inventory drawdown strategies for sunsetting programs, coordinating customer migration timing with supply chain positioning to minimize excess and shortage riskIdentify and flag lifecycle risks early — including version overlap, demand uncertainty during transitions, and end-of-life timing misalignment — and drive cross-functional resolution before exposure accumulatesDefine business requirements for operational product data — including item hierarchies, BOM structures, launch planning attributes, demand driver logic, and lifecycle designations — and partner with Technology and BizSys teams to implement within ERP systemsChampion data standards that enable accurate demand planning, sourcing strategies, and fulfillment execution, reducing manual reconciliation and assumption-driven decisions across teamsCollaborate with BizSys and Technology Management to ensure data requirements are correctly implemented in ERP and planning systems, and that system configurations support modular product architecturesProduce and maintain a monthly data quality report surfacing gaps, error rates, and trends, reviewed at the cross-functional planning syncServe as the central point of accountability for cross-functional operational alignmentFacilitate monthly tactical syncs and contribute to quarterly strategic reviews, ensuring active program gate status, open change control requests, and escalating risks are visible to the right stakeholdersTranslate complex operational risk into clear, decision-ready language for senior leadership — from coordinator-level execution to EVP-level visibilityBuild and sustain trusted partnerships across Product, Marketing, Finance, and Supply Chain so that cross-functional alignment is the default, not the exceptionSkillsBachelor's degree or equivalent professional experience8+ years of experience in supply chain operations, product operations, program management, or a closely related fieldDemonstrated experience designing or significantly improving cross-functional business processesStrong track record of building governance frameworks, change control systems, and structured planning cadences in complex organizationsExperience working across Product, Marketing, and Operations teams — able to translate between strategic intent and operational executionExcellent communication and facilitation skills — comfortable running senior leadership meetings and presenting structured recommendationsIntermediate financial acumen: able to frame cost/benefit trade-offs, quantify operational risk, and communicate impact in business termsExperience in education technology, publishing, or curriculum/materials-based businessesFamiliarity with ERP systems (NetSuite preferred) and CRM platforms (Salesforce) in a supply chain or operations contextBackground in inventory planning, demand forecasting, or product lifecycle managementExperience with modular or configurable product architectures — understanding how product design decisions impact fulfillment complexityPMP, APICS CPIM, or equivalent certificationA track record of leading small, high-accountability teams in a matrixed organizationBenefits401(k) planStock optionsCompetitive health insurance and mental health optionsBasic life insurancePaid time offParental leaveAccess to best-in-class development programsThis role is eligible to earn an annual discretionary bonus that rewards individual and company performance.Company OverviewAmplify helps teachers bring delight and rigor to students every day. It was founded in 2000, and is headquartered in Brooklyn, New York, USA, with a workforce of 1001-5000 employees. Its website is http://www.amplify.com.