[Remote] Director, People Operations

Note: The job is a remote job and is open to candidates in USA. Midi Health is experiencing rapid growth and is looking for a Director of People Operations to establish the operational framework for the People team. This role involves designing scalable systems for employee lifecycle management, building analytics capabilities, ensuring compliance, and fostering cross-functional partnerships.ResponsibilitiesDesign and run the operating system of the People team: the people calendar, planning cadences, process documentation, and review rhythms that let the function scaleBuild the accountability infrastructure that keeps priorities clear, progress tracked and delivery consistent across the teamOwn people policies, handbooks, and operational documentation, keeping them current and accessibleTake a systems and operational approach to the entire employee lifecycle and experience — turning what are often one-off, reactive moments into scalable, predictable, repeatable systems and cadences. This includes:Onboarding & offboarding: the internal operational lifecycle from offer-accepted through preboarding, background checks, equipment provisioning (in partnership with IT), onboarding into Midi HQ, and a clear offboarding system for both HQ and clinician populationsInternal moves & growth: operationalizing leveling and titling frameworks, job architecture, and promotion cadences — owning the system and cadence by which they runTalent & engagement cadences: the operating rhythm for talent management cycles, performance and calibration cadences, and engagement and pulse-survey cadences — owning the instrumentation and the predictable cadenceBenefits & program changes: operationalizing benefits and program changes — systems, enrollment mechanics, and change managementBuild and maintain people analytics capabilities — ensuring data integrity, reporting accuracy, and strong governance across people systems and the full employee lifecycleOwn Midi's Corporate workforce planning process: building the data infrastructure and forward-looking org design capability that allows the company to stay ahead of its growth rather than react to itPartner with Finance on corporate headcount planning and forecasting; translate people data into actionable insights for the VP, People and senior leadershipEnsure compliance with multi-state employment laws, audits, and reporting requirements in partnership with Finance, Legal, and other departmentsOwn people risk management processesSet the People team's systems, automation, and AI priorities — define the needs, use cases, and success metrics, and partner with IT, Product, and Engineering to determine prioritization and roadmapOwn the HRIS and core people systems as the business owner — accountable for requirements, data governance, adoption, and change managementModel what an AI-native people function looks likeWork closely across the People, Talent, IT, Finance, and Product teams to ensure shared processes are well-designed, documented, and consistently executedAlign the People team’s operating rhythm with the company planning cycles and operate effectively in Midi’s collaborative cross-functional modelSkillsMinimum of 10 years of experience in Business Operations, People Operations or a related function, with a demonstrated track record of building and scaling operational infrastructure in high-growth environmentsStrong analytical skills and demonstrated ability in using data to develop insights and foresightsDemonstrated ability to design and implement processes and systems that scale — not just fix what's broken todayGenuine enthusiasm for and experience with AI and automation applied to HR or operational workflowsHighly organized, detail-oriented, and skilled at managing multiple workstreams simultaneously without dropping the ballBenefitsThis role is also eligible for additional compensation, including equity and benefits.Company OverviewMidi Health provides virtual care for women in midlife, offering clinician support for menopause, hormonal health, and related conditions. It was founded in 2021, and is headquartered in Palo Alto, California, USA, with a workforce of 51-200 employees. Its website is https://www.joinmidi.com.