[Remote] Director, Operations Instructional Design

Note: The job is a remote job and is open to candidates in USA. Mindlance is a company focused on enhancing digital learning experiences, and they are seeking a Director of Operations Instructional Design. This role will establish a Learning Experience Design Center of Excellence, responsible for building design standards and tools to enhance learning programs across various operational functions.ResponsibilitiesCreate detailed design principles and templates for the team to use in creating individual training artifacts like webinars, live learning, async lessons and modulesCreate complex training experiences and deliverables using tools like JavaScript extensions, xAPI, cmi5, and BlenderPlan, script, and build engaging, interactive, targeted, and efficient learning artifacts for internal Operations staff who support the delivery of Client products and assessmentsCreate visual elements like graphics, exercises, videos, printables, and assessments to make artifacts engaging to learnersUse Articulate Storyline 360, Articulate Review SCORM Cloud, and PowerPoint to create and update training artifactsEstablish the Learning Experience Design COE to define standards, templates, and processes for learning design excellencePartner with business leaders to ensure learning programs are measurable and linked to performance outcomes and customer experience improvementsAnticipates future learning needs by staying current with design trends and research. Balances prioritization and delivery of new strategies and approaches with current business needsLeverage AI technologies to develop learning solutions that deliver high business value to materially transform Ops learning experiencesMake necessary adjustments and add required elements (like closed-captioning) to ensure all artifacts are ADA compliant when requiredEnsure final artifacts are compatible with organization’s LMS and broader knowledge management infrastructureDeliver strategies that connect learning programs to business results using data and evaluation models to prove the impact and value of learning initiativesEstablish and monitor key learning performance metrics to measure and enhance business impact, using data to drive continuous improvementImplement feedback loops to gather user insights and measure satisfaction, leveraging this data for iteratively refining learning solutionsMaintain governance processes for content updates in collaboration with SMEs and overall Knowledge and Learning Operations teamSkills5+ years designing and creating digital training programsAIArticulate Storyline 360, Adobe Captivate, and SCORM CloudCapability to maintain expertise with emerging technologies and standards, xAPI, and cmi5Developed complex learning materialsProblem-solving skills, including using data to inform decisions and actionsOutstanding knowledge of emerging trends and best practice in digital learningExpertise in authoring and publishing systems, including Articulate Storyline 360, Adobe Captivate, and SCORM Cloud to create multimedia solutionsProven capabilities to develop complex learning materials, including simulations, JavaScript extensions, and multimediaExpertise in instructional technologiesOperational experience with LMS technologiesAdept problem-solving skills, including using data to inform decisions and actionsExcellent verbal and written communication skillsProven ability to build relationships and influence others to actionA passion for supporting educational and career opportunities for millions of studentsExcellent PowerPoint, Word, and Excel skillsThe ability to travel 4-6 times a year to Client offices or on behalf of Client businessAuthorization to work in the United StatesExperience providing digital learning to K-12 educatorsCompany OverviewMindlance is a Staffing and Recruiting company which provides multi-vertical staffing services It was founded in 1999, and is headquartered in Union, New Jersey, USA, with a workforce of 1001-5000 employees. Its website is http://www.mindlance.com.