[Remote] Director, Operations Analytics

Note: The job is a remote job and is open to candidates in USA. The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, and they are seeking a Director of Operations Analytics. In this role, you will deliver insights using quantitative data to support operations, collaborate with various teams, and drive operational excellence through analytics and strategic recommendations.ResponsibilitiesAlign with business partners to design and maintain analytics roadmap and milestonesUnderstand and quantify operational efficiency metricsBecome the knowledge center. You will manage your learning agenda to identify and gather relevant data, accumulate insights, and provide recommendations for operational excellenceDesign, implement, and report on item data throughout our receiving, authentication, launch and outbound flowSupport operation strategy by providing relevant and high quality insightsPartner with business owners to ensure the implementation of the strategy and track its progressProvide key product health measurements and reporting to support the business on a daily basisCommunicate product insights to business partner teams and leadershipPartner with other internal analytics teams to create a streamlined and consolidated analyticsSkills8+ years years analytics experience5+ years people management experienceExpert in SQL5+ years of experience with BI tools such as microstrategy, tableau, looker etcExpert in translating between practical problems and technical formulations and solutionsProven ability to design and implement time-sensitive strategic projects involving methodology development, analysis, strategic recommendations, and presentation of the findingsProven track record of thriving with ambiguityAbility to travel up to 5%ECommerce or logistics industry experience preferredBenefitsEmployee Stock Purchase Plan401K with Company MatchMedical, Dental & Vision InsurancePaid Parental Leave9 Paid Company HolidaysFlexible Time Off (With Manager Approval)Depending on role, employees may also be eligible for a bonus program, incentive pay and benefitsCompany OverviewThe RealReal is an online marketplace for authenticated and consigned luxury goods. It was founded in 2011, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is http://www.therealreal.com.Company H1B SponsorshipThe RealReal has a track record of offering H1B sponsorships, with 5 in 2025, 10 in 2024, 10 in 2023, 14 in 2022, 8 in 2021, 6 in 2020. Please note that this does not guarantee sponsorship for this specific role.