[Remote] Director of Strategic Operations- Nonprofit (Remote)

Note: The job is a remote job and is open to candidates in USA. Connective is a growing, Houston-based civic technology, design, and collective action nonprofit. They are seeking a Director of Strategic Operations to lead the development of a high-functioning operations infrastructure to support organizational growth and the expansion of their team across new geographies.ResponsibilitiesLead the Strategic Operations division in providing the essential infrastructure and change management necessary to support organizational growth, human-centered workflows, and operational readiness during geographic expansionLead the Strategic Operations division to provide the structures necessary for organizational growth, ensuring infrastructure meets the needs of evolving programs and productsManage expansion operations for the Connective team as it activates work in new locations, ensuring operational readiness in every new marketEnsure organizational structures and workflows support employee effectiveness and engagement, prioritizing the "human" element of the scaling processLead organizational change and internal communications related to new strategies, processes, or systemsOversee the design and execution of core operational pillars—including HR, Finance, Legal, IT, Procurement, and Disaster Management—by managing specialized external vendors, consultants, and internal staffManage the entire employee lifecycle, from recruitment and hiring to training, performance management, and offboarding with the support of an external HR Professional Employer Organization (PEO), team managers, and staff involved in hiring and onboardingManage the organization's money and financial health by supervising an external controller and accounting team, bank and payments vendors, and an assistantManage all legal affairs, ensuring regulatory compliance, and mitigating risks for the organization with the support of several contracted law firms and coordinate all organizational contracts, ensuring proper recording and compliance with leadership and the programs teamsCoordinate the resources, supplies, and meeting spaces for the team to work and engage with each other with the support of an experienced team memberOrganize and maintain the technology equipment and software necessary for general office work by contracting with an external IT vendorSupport the process of sourcing, negotiating, and acquiring goods, services, materials from external suppliers with help from staff on the programs teamActivate the appropriate protocol and resources needed to support the team and continue critical operations when a disaster affects ConnectiveMentor and guide the Strategic Operations team to optimize its functions and ensure continuous improvement by fostering a culture of engagement and providing the mentorship and resources necessary for professional growthLead the Strategic Operations division with a focus on building a culture of continuous improvement, ensuring that internal workflows prioritize human effectiveness and high levels of employee engagementEnsure organizational structures and workflows for the Strategic Operations team, including the integration of dedicated staff, cross-divisional shared staff, and external consultants support employee effectiveness and engagementEstablish framework for mentorship and professional growth; manage the development of team members by providing regular feedback, coaching on division strategy, and guidance on people management skillsEnsure the team has the necessary resources, training, and tools to optimize their functions and meet the shifting demands of a rapidly growing organizationSkills8-10+ years of progressively responsible experience in operations, finance, or business administration, with a minimum of 3-5 years in a senior leadership/management roleSubstantial experience in managing Finance, Accounting, Human Resources, and Communications/Development OperationsSignificant experience working within or closely with non-profit organizations (501(c)(3) context is a major plus)Demonstrated success in building, scaling, and managing operational infrastructure for a growing organizationClear success in change management leadership and building trusted relationshipsSubstantial experience creating new processes from scratch in startup environments or rapidly expanding non-profitsExceptional ability to manage relationships with internal stakeholders, consultants, and vendorsBachelor's or Master's degree (preferred) or tangible proof of work experience directly related to the roleBenefitsAnnual bonuses are offered based on your contributions and performance.You’ll receive a 401(k) employer match of up to 6%.Day-one access to quality, affordable health insurance coverage (medical, dental, vision, short-term disability, long-term disability, and life insurance). You can also participate in an HSA or FSA.You will receive 20 days of PTO/floating holidays, plus 11 paid company holidays, per calendar.If you have or adopt a child, 8 weeks of parental leave at 100% of regular weekly pay, and an additional 4 weeks at 50%. An additional 4 weeks may be taken without.Access to a comprehensive Employee Assistance Program (EAP), which includes mental health and legal resources for you and family members, even if they’re not your dependents..You are welcome to work from anywhere for a week at a time while maintaining Houston working hours and traveling to Houston or elsewhere as needed.Company OverviewInsperity (formerly Administaff), a trusted advisor to America’s best businesses for more than 25 years, provides an array of human It was founded in 1986, and is headquartered in Kingwood, Texas, USA, with a workforce of 1001-5000 employees. Its website is http://www.insperity.com.