[Remote] Director of Product Marketing

Remote Full-time
Note: The job is a remote job and is open to candidates in USA. Pindrop is the Real Human + Right Human® Identity Trust Platform for the AI era, delivering continuous identity verification and deepfake detection across various digital interactions. As the Senior Director of Product Marketing, you will lead the PMM function across multiple products, overseeing product positioning, go-to-market strategies, and analyst relations while developing a team of senior product marketers.ResponsibilitiesLead, coach, and develop a team of senior product marketers, setting a high bar for messaging quality, launch execution, and pipeline contributionOwn the company-wide product positioning and messaging architecture across all products, ensuring consistency from sales decks to analyst briefingsDefine and execute go-to-market strategies for new and existing products in close collaboration with Product, Engineering, Sales, and Growth MarketingOwn the analyst relations (AR) program end-to-end: manage relationships with Gartner, Forrester, and IDC; lead the briefing and inquiry cadence; drive the company's response strategy to published research and competitive positioning in analyst reportsOwn and drive new product introduction and new product launches cross-functionallyServe as Pindrop's external authority on AI-driven voice security, representing the company at industry conferences, in analyst briefings, and in media engagementsPartner with the CMO to build Pindrop's category narrative for voice security and AI-driven fraud preventionDrive competitive and market intelligence programs across all segments, including win/loss analysis, persona development, and competitive battle card ownershipTranslate complex technical capabilities: Phoneprint, deepfake detection, carrier data signals, GenAI-powered fraud analysis — into evidence-led value-based storytelling that resonates with CISOs, fraud executives, and contact center leadersManage PMM program budgets and OKR accountability across all product lines, with direct ownership of pipeline influence and revenue metrics for the segmentManage all internal and external product claims, customer reference programs, and documentation standardsOperate within Pindrop's agile pod model: serve as strategic advisor to each growth pod (Core, PFM, Healthcare) while holding the team accountable to sprint outputs and OKRsSkills10+ years of B2B SaaS product marketing experience, with at least 3 years managing and developing a PMM teamProven ownership of an analyst relations program with Gartner, Forrester, or IDC — including briefings, inquiry management, and positioning in published reports (Magic Quadrant, Wave, or equivalent)Direct GTM experience with AI, security, authentication, voice biometrics, or contact center solutions with evidence of pipeline and revenue impactTrack record of building positioning and messaging architectures that align sales, marketing, and product around a unified market narrativeStrong executive communication skills — written, verbal, and visual. Comfortable presenting to C-suite buyers, board members, and industry analystsExperience operating in an agile, pod-based, or sprint-driven marketing teamDirect experience marketing deepfake detection, voice biometrics, or fraud prevention solutionsBackground in FSI, healthcare, or other regulated vertical marketsFamiliarity with ABM platforms (DemandBase), CRM (Salesforce), and marketing automation (Marketo)MBA or technical master's degreeBenefitsThis position is eligible for additional compensation in the form of an annual discretionary bonus.Company OverviewPindrop uses AI-based IVR authentication and anti-fraud solutions to increase efficiency in call centers and stop fraudulent transactions. It was founded in 2011, and is headquartered in Atlanta, Georgia, USA, with a workforce of 201-500 employees. Its website is http://pindrop.com.Company H1B SponsorshipPindrop has a track record of offering H1B sponsorships, with 11 in 2025, 12 in 2024, 8 in 2023, 14 in 2022, 22 in 2021, 22 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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