[Remote] Director of Product, Growth & Retention

Note: The job is a remote job and is open to candidates in USA. Brigit is a holistic financial health company dedicated to helping everyday Americans build a brighter financial future. As the Director of Product, Growth & Retention, you will own the vision and strategy that drive growth and revenue, leading a team to optimize customer engagement and retention while ensuring product alignment with company values.ResponsibilitiesOwn product strategy for subscription activation, upgrades, and retention, optimizing value perception and long-term member engagementOptimize the in-product user journey to maximize conversion from app install through a user’s first-time experience with Brigit’s products, including Instant Cash, Credit Builder, Marketplace, and our new Line of Credit offeringIdentify and validate new growth and revenue opportunities through rapid A/B testingPartner with Marketing and Partnerships to ensure growth and monetization levers are effectively integrated across acquisition channels, lifecycle CRM campaigns, and in-product experiencesImprove retention and reactivation through personalized offers, feature adoption strategies, and data-driven lifecycle journeys in productLead, mentor, and develop a team of product managers, fostering a culture of experimentation, accountability, and customer empathyEnsure all product growth strategies align with Brigit’s mission, regulatory requirements, and commitment to responsible financial productsSkills8+ years of product management experience, including 3+ years owning activation, engagement, and retentionProven success driving revenue and customer lifetime value in a B2C fintech, subscription, or consumer marketplace environmentStrong experience with experimentation, funnel optimization, and analytics tools (e.g., Amplitude, Mode)Deep understanding of mobile product development and monetization in high-engagement consumer productsExcellent business judgment with the ability to balance short-term revenue impact and long-term customer trustStrong customer empathy, particularly for users experiencing financial stress, and a commitment to transparent, user-first monetization strategiesExperience in earned wage access (EWA), lending, or other regulated financial productsBenefitsMedical, dental, and vision insuranceFlexible PTO Policy401k planPaid Parental LeavePhysical and mental wellbeing benefits including Wellhub for access to virtual workouts and discounted gym memberships, and Headspace for covered virtual therapy sessions and unlimited on demand health supportMonthly reimbursements to use against wifi and cell phone billsAnnual reimbursement for Learning & DevelopmentCompany OverviewBrigit develops a financial platform that offers tools for cash advances, credit building, and financial management. It is a sub-organization of Upbound Group. It was founded in 2017, and is headquartered in New York, New York, USA, with a workforce of 51-200 employees. Its website is https://hellobrigit.com.Company H1B SponsorshipBrigit has a track record of offering H1B sponsorships, with 8 in 2025, 3 in 2024, 7 in 2023, 7 in 2022, 3 in 2021, 1 in 2020. Please note that this does not guarantee sponsorship for this specific role.