[Remote] Director of People Operations

Note: The job is a remote job and is open to candidates in USA. The Constructive Dialogue Institute (CDI) is a non-partisan, non-profit dedicated to fostering constructive dialogue across differences in American colleges and universities. They are seeking a Director of People Operations to manage and enhance their HR systems, support employee experience, and maintain their mission-driven culture during a period of rapid growth.ResponsibilitiesBuild strong relationships across the organization and maintain a deep understanding of employee experience, organizational health, and team dynamicsLead initiatives that strengthen CDI’s culture and employee experience, including onboarding, trainings, team gatherings, and org-wide ritualsBuild and evolve the systems, feedback channels, and people practices that help CDI maintain a strong, connected, and mission-driven culture as we scaleLead all-hands meetings and internal communications that build clarity, alignment, and connection across the organizationServe as a trusted thought partner to staff and managers by helping navigate team dynamics, challenges, and complex people situations before they become larger organizational issuesCoach managers on feedback, communication, accountability, and difficult conversationsBuild and improve performance and development practices that support clear expectations, strong feedback, accountability, and employee growthPartner with managers and leaders to strengthen leadership effectiveness and team health across CDIOwn CDI’s compensation framework and annual compensation review processes, ensuring practices are equitable, competitive, and aligned with organizational valuesOversee CDI’s core HR operations, systems, and compliance processes across a multi-state workforce (in partnership with our PEO, JustWorks)Ensure compliance with federal, state, and local employment laws and evolving HR best practicesDevelop and maintain HR policies, employee handbook materials, and internal practices that reflect CDI’s values and operational needsEvaluate and manage HR vendors, benefits brokers, and external service providersManage and support the People Operations Generalist, including coaching, prioritization, professional development, and partnership on recruiting strategy and complex hiring processesHelp evolve CDI’s hiring practices, candidate experience, and talent systems as the organization growsPartner with leadership to strengthen organizational planning, team structure, capacity planning, workflows, and people systems that support sustainable growthSkills7+ years of progressive HR or People Operations experience, including at least 3 years in a senior generalist or leadership roleExperience supporting organizations through significant growth and increasing organizational complexityStrong generalist experience across core HR disciplines, including employee relations, performance management, compensation, benefits, compliance, and talent acquisitionExperience directly managing and developing employees or small teamsBuild trust and relationships quickly and navigate sensitive situations with strong judgment, maturity, empathy, and discretionCare deeply about employee experience, organizational culture, and helping managers and leaders build strong teams, especially during periods of rapid growthBalance strategic thinking with practical execution and are comfortable moving between organizational planning and day-to-day people operationsAre proactive, systems-oriented, and highly organized; you anticipate challenges and help build processes and practices that scale effectivelyFeel energized by CDI's mission and aligned with our values: Embrace our Common Humanity, Practice Intellectual Humility, Prioritize Research, Deliver Excellence, Keep Improving, Stay AdaptableBenefitsA Mission-Driven Culture — our work culture genuinely reflects our mission, characterized by intellectual humility, continuous improvement, and open-mindednessRemote-First — CDI was founded as a remote-first organization, and we work hard to maintain a strong team culture across vast distancesUnlimited PTO — as well as 13 company holidaysRemote Work Support — up to $500 reimbursed for home office equipment (like desks, chairs, or webcams) and up to $50/month reimbursed for home internet or cell phone expensesOther Benefits — employer-supported health, vision and dental plans, subsidized parental leave, 3% 401k match, short- and long-term disability insurance, life and AD&D insurance, $1,000 annual professional development budgetCompany OverviewConstructive Dialogue Institute creates educational tools to teach communication and dialogue skills across differences. It was founded in 2017, and is headquartered in New York, New York, USA, with a workforce of 11-50 employees. Its website is https://constructivedialogue.org.