[Remote] Director of Operations/Engagement Manager - Nashville

Note: The job is a remote job and is open to candidates in USA. Siemens Healthineers is a leader in medical technology, dedicated to pioneering breakthroughs in healthcare. The Director of Operations/Engagement Manager will provide exceptional customer engagement and support to drive partnership performance while leading strategic engagement across the customer’s organization.ResponsibilitiesProvide exceptional customer engagement and support to drive partnership performanceDeliver an outstanding customer experience through clear communication and proactive relationship buildingLead strategic engagement across the customer’s organization, including budgeting, asset management, capital planning, procurement, and KPI alignmentCollaborate across business lines to ensure transparency around inputs, outputs, challenges, and risksRespond efficiently to concerns and support problem resolutionContribute to broader Enterprise Services Operations initiatives as neededSkillsBS/BA in a medical field, engineering/technology, healthcare/business administration, or related healthcare disciplineMinimum of 5 years of leadership experience within an Academic Medical Center, whether through direct clinical department management or AMC hospital operations/business developmentExperience in clinical administration or healthcare institution leadershipAbility to travel up to 15%Direct leadership experience within an Academic Medical Center environment, such as serving as a manager or director over a clinical or hospital department or service line (e.g., Radiology, Laboratory Services, Cardiovascular, Oncology, Emergency Medicine), or supporting AMC-level hospital operations, strategy, or business developmentA deep understanding of the complex operational, regulatory, research, and educational missions unique to AMCs, and how they influence clinical workflows, asset utilization, staffing models, and capital planningDemonstrated ability to assess clinical asset management needs and develop short- and long-term operational and capital plans—including technical/clinical performance management, skill development, operational execution excellence, and compliance oversightStrong working knowledge of health system service line operations, particularly within environments that manage multi-site academic practices and large-scale procedural departmentsA results-driven mindset, with the ability to balance customer impact, clinical quality, and business objectivesStrong project management capabilities and ability to prioritize and lead multiple initiatives in fast-paced, high-acuity settingsExcellent communication skills with the ability to engage executives, clinical leaders, and frontline teamsPolished, professional presence and strong executive communication skillsStrong analytical and business acumen, including familiarity with P&L management, capital & operational planning, and resource stewardshipAbility to assess business situations using a general manager perspective, with strengths in structured problem solving and critical thinkingProven success implementing innovative solutions for clinical or operational challenges, with the ability to navigate organizational complexity typical of AMCsExperience evaluating client commercial capabilities and identifying opportunities for growth, optimization, or process improvementAdaptability to changing client needs, cost initiatives, policy shifts, and evolving healthcare landscapesA naturally curious, continuous-learning mindsetPMP or Lean Six Sigma certification is a plusBenefitsMedical insuranceDental insuranceVision insurance401(k) retirement planLife insuranceLong-term and short-term disability insurancePaid parking/public transportationPaid time offPaid sick and safe timeIf this is a commission eligible position the commission eligibility will be in accordance with the terms of the Company's plan. Commissions are based on individual performance and/or company performance.Company OverviewSiemens Healthineers is a healthcare technology company that provides diagnostic and therapeutic products and services. It is a sub-organization of Siemens. It was founded in 1847, and is headquartered in Malvern, Pennsylvania, USA, with a workforce of 10001+ employees. Its website is https://www.siemens-healthineers.com.Company H1B SponsorshipSiemens Healthineers has a track record of offering H1B sponsorships, with 8 in 2026, 104 in 2025, 70 in 2024, 63 in 2023, 89 in 2022, 50 in 2021, 86 in 2020. Please note that this does not guarantee sponsorship for this specific role.