[Remote] Director of Healthcare Recovery Operations

Note: The job is a remote job and is open to candidates in USA. Brown & Joseph AR Management, part of ARMStrong Insurance Services, is a leader in debt recovery and financial solutions. They are seeking a Director of Healthcare Recovery Operations to support operational management, client communications, and business initiatives while developing expertise in healthcare recovery operations.ResponsibilitiesParticipate in client governance meetings and operational reviewsAssist with client communications and follow-up activitiesSupport preparation of client presentations and reporting materialsDevelop understanding of client-specific workflows and operational requirementsAssist with management of client escalations and service issuesSupport day-to-day operational oversight of healthcare recovery programsMonitor performance trends, recovery results, and operational metricsAssist with operational planning and resource allocationParticipate in process improvement initiatives and special projectsAssist executive leadership with implementation of new client initiativesSupport onboarding of new recovery programs and business opportunitiesParticipate in strategic planning discussions as business knowledge developsCollaborate with internal departments on operational enhancementsDevelop expertise in healthcare overpayment recovery methodologiesLearn payer/provider dynamics and client-specific operational processesGradually assume increasing responsibility for client relationships and governance activitiesProgress toward broader leadership responsibilities based on demonstrated performance and business knowledgeSkillsBachelor's degree in Healthcare Administration, Business Administration, Healthcare Management, Finance, Insurance, Revenue Cycle Management, or a related field5-7 years experience in healthcare operations, insurance operations, revenue cycle, payment integrity, or related fieldStrong communication and presentation skillsDemonstrated leadership experienceStrong analytical and problem-solving abilitiesExperience managing operational performance and business initiativesHealthcare payer experienceProvider relations experiencePayment integrity or claims recovery experienceExperience presenting to clients or senior leadershipBenefitsBenefit package with health, dental, vision, life and disability coverage options401(k) retirement plan option with company matchingGenerous paid time off policy - start with 18 days per yearPaid holidays immediately upon hire - 7 standard holidays & 2 floating holidays of your choiceCompany OverviewBrown & Joseph is North America’s Premier Insurance Premium Recovery Firm. It was founded in 1996, and is headquartered in Itasca, Illinois, US, with a workforce of 201-500 employees. Its website is https://www.BrownandJoseph.com.