[Remote] Director of Data Analytics

Note: The job is a remote job and is open to candidates in USA. Solace is a Series C startup focused on redefining healthcare by pairing patients with expert advocates. They are seeking a visionary Director of Data Analytics to lead their data analytics organization, drive product analytics strategy, and foster a culture of data literacy across the company.ResponsibilitiesManage, mentor, and develop a department. You will directly manage a team of Analytics Leads, coaching them on how to be effective managers themselves, while ensuring high performance across their sub-teamsAct as the strategic data counterpart to Product leadership (CPO, Group PMs). You will deeply integrate data into the product development lifecycle, guiding how we define core success metrics, architect A/B tests, measure feature impact, and uncover strategic product opportunitiesHelp shape and execute the long-term vision and roadmap for Data Analytics at Solace. You will anticipate the future data needs of the business and ensure we have the right team structure, tooling, and data models to meet them under the guidance of the VP of DataDefine and execute our strategy for integrating artificial intelligence into our data ecosystem. You will spearhead initiatives around agentic analytics and AI-powered self-service to exponentially increase the leverage of both our data team and non-technical business usersPartner with C-level executives and peer Directors across the company. You will negotiate company-wide prioritization, ensuring the data team's resources are deployed against our highest-leverage initiativesBe the champion for analytical excellence. You will establish and enforce rigorous company-wide standards for data governance, documentation, code quality, and dashboard UI/UXFoster a company-wide culture of data literacy and self-service. You will ensure that non-technical teams have the tools and understanding they need to make data-informed decisions independentlySkills10+ Years of Data Experience: A proven track record in data analytics, data science, or a related quantitative field, ideally with significant tenure at a fast-paced, high-growth tech company or marketplace, with a track record of using data to directly influence product and business outcomes — not just reporting on them5+ Years of Leadership Experience: Extensive experience managing high-performing teams and overseeing multi-disciplinary groups spanning different business unitsProduct Analytics Mastery & Business Acumen: A deep, intuitive understanding of tech product metrics, experimental design (A/B testing), go-to-market strategies, and user behavior analytics. You have a proven track record of directly influencing product roadmaps. Fluency in two-sided marketplace dynamics — supply/demand balance, match quality, liquidity, and conversion — is a significant advantageStrategic Fluency in the Modern Data Stack: You possess deep technical fluency with cloud data warehouses (Snowflake), transformation tools (dbt), and modern BI platforms (Hex, Looker, etc.) to guide architectural strategy and evaluate your team's outputExecutive Communication: Masterful ability to translate complex data infrastructure and analytical findings into clear, compelling, board-level narrativesStartup DNA: You thrive in ambiguity, possess a high degree of organizational agility, and know how to scale processes from scrappy startup mode to a mature, enterprise-grade operationScaling Experience: Experience successfully scaling a data organization through a period of hyper-growthAdvanced Degrees: A Master's degree or higher in a quantitative field (Statistics, Computer Science, Economics, etc.) or an MBAHealthcare or Marketplace Experience: A background in navigating the complexities of healthcare data (claims, EHR, HIPAA compliance), or hands-on experience leading analytics at a two-sided marketplace is a strong advantageCompany OverviewSolace connects patients with professional healthcare advocates that supports them through complex medical journeys. It was founded in 2022, and is headquartered in Redwood City, California, USA, with a workforce of 201-500 employees. Its website is https://www.solace.health.Company H1B SponsorshipSolace has a track record of offering H1B sponsorships, with 1 in 2025, 1 in 2022. Please note that this does not guarantee sponsorship for this specific role.