[Remote] Director of Account Management

Note: The job is a remote job and is open to candidates in USA. ApartmentIQ is a profitable, growth-stage company building industry-leading martech and data products for the PropTech space. They are seeking a strategic Director of Account Management to lead a team in deepening partnerships with multi-family owners and operators, focusing on scaling expansion strategies and driving revenue growth.ResponsibilitiesCoaching & Mentorship: Lead a team of AMs, providing hands-on coaching for complex negotiations, consultative discovery, and multi-product expansion playsPerformance Management: Conduct regular 1:1s and pipeline reviews to ensure individual AMs are meeting or exceeding their quotasScaling the Team: Recruit, hire, and onboard new Account Managers as we scaleExpansion Strategy: Architect the playbook for introducing new ApartmentIQ products to existing clients, ensuring the team aligns our suite with client business goalsExecutive Sponsorship: Act as the senior point of contact for "C-Suite" stakeholders at our largest multi-family accounts, stepping in to support high-stakes renewals or escalationsTerritory Optimization: Own the AM territory and account-assignment framework in partnership with Sales and CS leadershipForecasting & Reporting: Maintain an accurate team forecast in Salesforce, providing executive leadership with visibility into monthly and quarterly expansion and renewal trendsCross-Functional Advocacy: Serve as the "Voice of the Customer" to Product and Marketing teams, turning team-wide feedback into actionable product enhancementsField Leadership: Lead the team’s presence at national industry conferences and accompany AMs on high-value on-site business reviews (Travel up to 25%)Skills7+ years in B2B SaaS Account Management or Sales, with 3+ years in a leadership or team-lead capacityDeep experience in Multifamily SaaS is requiredDemonstrated success in hitting team-wide quotas and managing high-growth expansion targetsPrevious experience selling competitive or market intelligence products is a significant plusAdvanced proficiency in Salesforce, Gong, Salesloft, and ZoomInfo to drive team productivity and data hygieneFluency with modern AI tooling (Claude, ChatGPT for workflow acceleration) is a plusAbility to turn raw data into a narrative that helps AMs sell more effectively to sophisticated owners and operatorsBenefitsRemote-First: We offer the freedom to work from home across most of the U.S. You’ll enjoy the flexibility of remote work, balanced with high-energy in-person offsites to build real connections and celebrate our wins together.Paid Time Off: Take the time you need with our flexible vacation policy and dedicated paid parental leave to support you and your family’s biggest milestones.Your Health Matters : Stay healthy with high-quality Medical, Dental, and Vision insurance plans for you and your family.Peace of Mind (On Us): We fully invest in your security with 100% company-paid Short-Term Disability, Long-Term Disability, and Basic Life Insurance.Protection for Your Whole Crew: Access supplemental insurance for the unexpected, plus specialized coverage to keep your pets happy and healthy, too.Invest in Your Future: Secure your financial goals with our 401k Program, helping you build for the long term while you help us build the company.Company OverviewApartmentIQ offers automated market survey solutions for multifamily real estate, leveraging public data for accurate analysis. It was founded in undefined, and is headquartered in Madison, Wisconsin, USA, with a workforce of 51-200 employees. Its website is https://getapartmentiq.com.