[Remote] Director, Identity Access Management (Remote)

Remote Full-time
Note: The job is a remote job and is open to candidates in USA. CrowdStrike is a global leader in cybersecurity dedicated to stopping breaches through advanced AI-native platforms. The Director of Identity and Access Management (IAM) will provide technical leadership and operational oversight for IAM programs, ensuring secure and user-centric identity services across the enterprise while collaborating with various stakeholders.

Responsibilities
• Lead and manage globally distributed teams responsible for IGA, Authentication (SSO, MFA, federation), and PAM, supporting enterprise systems such as ERP, CRM, HRIS, SaaS, and public/private cloud environments
• Define and execute comprehensive IAM governance framework for human and non-human identities, including service accounts, API keys, secrets, certificates, and autonomous AI agents
• Establish security policies and controls for agentic AI workloads, ensuring proper authentication, authorization, and audit trails for AI-driven decision-making systems
• Partner with Engineering, Security, and Product teams to embed IAM controls into product development lifecycle and platform architecture
• Own the operational health, scalability, and reliability of IAM platforms and services, ensuring timely and accurate access delivery
• Establish, refine, and enforce IAM processes, tools, and operating models that balance security, compliance, and user experience
• Partner with Information Security, Risk, and Compliance teams to ensure IAM services align with zero-trust principles, internal policies, and industry standards
• Act as a key point of engagement for business and IT stakeholders to understand access requirements and deliver secure, scalable identity solutions
• Drive adoption of best practices across access lifecycle management, authentication standards, and privileged access controls
• Lead efforts to automate and optimize IAM workflows, including self-service access requests, approvals, certifications, and lifecycle events
• Define service level expectations and measure IAM performance, availability, and customer satisfaction
• Review IAM-related project designs and delivery to ensure alignment with cost, quality, and schedule expectations
• Guide the documentation, implementation, and continuous improvement of IAM-related policies, procedures, and standards
• Recruit, develop, and retain IAM talent, fostering a culture of accountability, growth, and customer-focused service delivery

Skills
• Strong experience in Identity and Access Management, including IGA, Authentication (SSO/MFA/Federation), and PAM in large-scale enterprise environments
• Strong understanding of OAuth 2.0, OIDC, SAML, SPIFFE/SPIRE, mTLS, and modern authentication protocols for both human and machine identities
• Solid understanding of risk management and information security strategy, controls, and best practices
• Experience managing cloud identities and implementing secure authentication with phishing resistant MFA, passwordless and risk based conditional access
• Working knowledge of security frameworks and standards such as NIST, SOC 2, and ISO 27001
• Hands-on experience with emerging AI security challenges, including securing LLM integrations, AI agent authorization frameworks, and ML pipeline access controls
• Bachelor's degree in Computer Science, Information Technology, or a related field (Master's preferred)
• 8–10+ years of experience in a technical or security services role, with 5+ years of people management experience, preferably with globally distributed teams
• Hands-on experience with enterprise IAM platforms and identity lifecycle processes for organizations with 10,000+ users/identities
• Strong stakeholder management and influence skills at the senior leadership level
• Ability to translate technical concepts for non-technical audiences
• Customer-service oriented mindset with strong problem-solving skills
• Excellent written and verbal communication skills
• Genuine passion for cybersecurity and alignment with CrowdStrike's mission to stop breaches

Benefits
• Market leader in compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Paid parental and adoption leaves
• Professional development opportunities for all employees regardless of level or role
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
• Vibrant office culture with world class amenities
• Great Place to Work Certified™ across the globe

Company Overview
• CrowdStrike is a cybersecurity technology firm that provides cloud-delivered protection for cloud workloads, identity, and data. It was founded in 2011, and is headquartered in Sunnyvale, California, USA, with a workforce of 5001-10000 employees. Its website is http://www.crowdstrike.com.

Company H1B Sponsorship
• CrowdStrike has a track record of offering H1B sponsorships, with 116 in 2025, 62 in 2024, 91 in 2023, 60 in 2022, 49 in 2021, 22 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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