[Remote] Director, Franchise Operations - Northeast

Note: The job is a remote job and is open to candidates in USA. Wingstop Restaurants Inc. is a rapidly growing brand in the restaurant industry focused on delivering flavor. They are seeking a Director of Franchise Operations for the Northeast region to influence and drive results for over 500 franchised locations, focusing on regional KPIs and team development.ResponsibilitiesOwning the P&L for your region, including achieving regional business objectivesDevelop and own your strategy to achieve regional KPIs leveraging your team and resources at handEnsure clarity of regional KPIs across your team; lead your team in support of achieving KPIsProvide timely coaching and feedback to your team and peers. Work to find ways to continue to develop your team and provide opportunities for them to learn, grow, and advance within Wingstop to positions of increasing responsibility in support of Wingstop’s focus area of investing in peopleEnsure the restaurants in your portfolio operate with excellence; apply training resources as needed to drive ops excellenceEnsure compliance to brand standards across your region, inclusive of adherence to franchise agreementsActivate regional marketing campaigns as needed working closely with field marketingProvide insight into market trends leveraging analytics and boots on the ground insightWork across regions to build, define, and implement best practices to provide brand consistencyAbility to influence brand partners at a strategic level as well as deploy tactics to move the needle on KPIsOwn the brand partner relationships in your region, including influencing brand partners to drive resultsSupport brand partner escalations and brand partner compliance in accordance with franchise agreementsPartner with other Regional Business Directors to drive best practices and maintain consistency between marketsDeveloping your team to foster their continued growth as individuals and within Wingstop. Champion Wingstop’s brand culture and valuesSkillsMinimum of 10 years operational restaurant experienceLeadership experience within corporate, field and/or franchised operationsDemonstrated experience in managing multi-unit brand partners in a growth-oriented organizationProven track record of improving underperforming regions or unitsStrong analytical skills with ability to act on insights quicklyExperience managing P&L across a multi-unit, franchise environmentStrong communication, negotiation, and coaching skillsMust reside in the Northeast United StatesBachelor's degree in Business or equivalent preferredBenefitsUnlimited paid time off for exempt employeesOne paid volunteer day of your choiceCompetitive bonus structure for eligible rolesTeam member stock purchase planHealth savings or flexible spending account options401k – (dollar for dollar on the first 3% and then 50 cents on the dollar for the next 2% for team member contributions up to 5% of eligible compensation)Comprehensive medical, dental, and vision benefitsBasic life and AD&D insurance providedPet insuranceEducation AssistanceWellness reimbursement programPaid maternity and paternity leaveDiscount on Wingstop gift cardsCompany OverviewSure, we’re The Wing Experts, but it’s our flavor that defines us. It was founded in 1994, and is headquartered in Dallas, Texas, USA, with a workforce of 201-500 employees. Its website is http://www.wingstop.com.