[Remote] Director, Engineering (Data & Insights)

Note: The job is a remote job and is open to candidates in USA. Rithum is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. As the Director of Engineering for the Data & Insights pillar, you will oversee multiple engineering teams, align technology strategy with business goals, and ensure the successful delivery of software products while fostering a positive and innovative engineering culture.ResponsibilitiesOversee and manage multiple software engineering teams, ensuring they are working efficiently and are aligned with organizational objectivesProvide mentorship and career development opportunities to engineering managers and senior engineers, helping them grow as leadersLead efforts to recruit, hire, and retain top engineering talent – to ensure we build high-performing, diverse teams that collaborate effectivelyFoster an environment where teams feel pride and ownership in their product and Rithum as a whole. Create and nurture a positive, inclusive, and innovative engineering culture that aligns with company values and promotes teamwork, diversity, and collaborationEncourage an attitude of proactive responsibility (finding problems before the client does), and a sense of ownership and urgency in resolving client-facing production problems quickly. Create a culture where people don't just point out problems but also become a part of the solutionDevelop and communicate the long-term technical vision and strategy that aligns with the company’s business goals. Work with C-level executives to translate business needs into actionable engineering plansCollaborate with product management to develop and prioritize the engineering roadmap, ensuring resources are allocated effectively to meet project deadlines and business prioritiesPlan and manage the engineering budget, ensuring efficient use of resources while balancing project needs and cost constraintsAssure education, awareness, and adherence of your team to Rithum software development processes and standards, including Scrum agile development, automated testing, internationalization, usability, scalability, and service-oriented architecture initiativesContinuously assess and refine development processes to increase efficiency, reduce bottlenecks, and improve collaboration between engineering and other teamsOversee the design and development of advanced software solutions that scale across hundreds of servers and meet aggressive fault tolerance standardsRegularly communicate progress, technical challenges, and project outcomes to the executive team, providing insights that guide broader business strategyEnsure that all stakeholders, including product, operations, and business leaders, are aligned on technical initiatives and that expectations are managed effectivelyInterface with key clients, partners, and external stakeholders when necessary, providing technical insight and ensuring smooth delivery of software productsSkills10+ years' experience in software development within SaaS industryAWS data services experienceStrong SQL skills at scale with columnar/analytical query engines (Redshift, BigQuery, or equivalent)Data warehouse design and ETL/ELT pipeline architectureExperience with data lake patternsFamiliarity with streaming or near-real-time data patterns (Kafka, Kinesis, or similar)Demonstrated ownership of data quality, governance, and schema managementProven capabilities in building and retaining engaged, high-performing software development teamsExperience managing the entire software development lifecycle of SaaS applications at scaleEvidence of navigating a fast-paced, dynamic industry (like e-commerce) and delivering products that gain market shareExperience using AI tools (ChatGPT, Copilot, Claude, etc.) to accelerate and elevate your outcomes; including but not limited to communication drafting, data analysis, prompt engineering, and/or documentationExceptional written and spoken EnglishBachelor's degree or higher in Computer Science or a closely related fieldExperience with web development, web services, and distributed processing modelsExperience scaling applications in AWS and on-premiseStrong troubleshooting and optimization skillsFamiliarity with agile software development practices such as Kanban and ScrumProven track record of creating scalable software that scales to dozens or hundreds of servers in a distributed, fault tolerant mannerExperience with e-commerce, retail, online marketplaces, or digital marketingDatabricks experience, ideally including medallion architecture (bronze/silver/gold)SQL Server backgroundExperience building internal data products or self-serve analytics platformsExposure to LLM tooling, vector databases, or data pipelines that feed agentic systemsBI tooling proficiency (Tableau, Looker, or Power BI)BenefitsMedical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1A 6% 401(k) matchCompetitive time off package with 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; at 3 years of service PTO increases to 22 days, and at 5 years it increases to 25 days12 weeks primary caregiver leave & 4 weeks secondary caregiver leaveAccident, critical illness, and hospital indemnity insurancePet insuranceLegal assistance and identity theft insurance plansLife insurance 2x salaryAccess to the Calm app and the Employee Assistance Program$65/month Remote work stipend for internetCulture and team-building activitiesTuition assistanceCareer development opportunitiesCharitable contribution match up to $250 per yearDiscretionary bonus for non-sales rolesSales incentives (where applicable)Company OverviewRithum is a provider of cloud-based e-commerce fulfillment and marketing solutions for large retailers, marketplaces, and consumer brands. It was founded in 1997, and is headquartered in Atlanta, Georgia, USA, with a workforce of 501-1000 employees. Its website is https://www.rithum.com.Company H1B SponsorshipRithum has a track record of offering H1B sponsorships, with 2 in 2025, 3 in 2024. Please note that this does not guarantee sponsorship for this specific role.