[Remote] Director, Data Reliability Engineering

Note: The job is a remote job and is open to candidates in USA. Rocket is seeking a Director, Data Reliability Engineering to lead the reliability, observability, operational maturity, and trustworthiness of enterprise data platforms. This leader will define how data infrastructure is operated, measured, supported, and improved across a complex enterprise environment, with an initial focus on affiliated business platforms and the opportunity to help shape the broader future-state Data Infrastructure organization.ResponsibilitiesLead Engineering teams responsible for improving the reliability, observability, recoverability, and operational maturity of enterprise data platformsDefine reliability standards for databases, data warehouses, pipelines, jobs, storage, access patterns, and supporting infrastructureEstablish operating expectations for monitoring, alerting, logging, incident response, change management, backup/recovery, disaster recovery, patching, access controls, service ownership, and operational readinessCreate metrics that measure platform health, data freshness, data quality, recovery readiness, incident trends, operational risk, compliance alignment, and business impactLead current-state assessments of systems, data flows, operational processes, observability, access patterns, and reliability gapsConvert assessment findings into executable roadmaps that improve platform stability, data trust, security alignment, and operational predictabilitySupport migration and modernization programs involving on-premise platforms, AWS, Snowflake, and related enterprise data systemsBuild durable operating mechanisms, including reliability reviews, service health reviews, incident reviews, operational readiness reviews, risk reviews, roadmap reviews, and executive reportingDevelop senior technical talent and create the leadership structure required to scale Data Reliability Engineering over timeSkills10+ years of experience in data infrastructure, database engineering, data platform engineering, cloud infrastructure, site reliability engineering, or related technical disciplines5+ years of experience leading engineering teams responsible for production systems, databases, data platforms, infrastructure platforms, or reliability engineeringStrong understanding of enterprise data infrastructure, including databases, data warehouses, pipelines, storage, compute, backup/recovery, resiliency, and production operationsExperience improving reliability practices across complex production environments, including observability, monitoring, incident response, change management, disaster recovery, and lifecycle managementExperience establishing service health metrics, data reliability metrics, operational maturity indicators, and executive-level reportingStrong understanding of enterprise security, compliance, access management, auditability, operational controls, and infrastructure standardsProven ability to create structure in ambiguous environments, set clear priorities, influence across teams, and translate technical reliability work into business outcomesExperience in financial services, mortgage, banking, lending, insurance, or other regulated enterprise environmentsExperience leading teams through mergers, acquisitions, integrations, or large-scale enterprise transformationExperience with AWS, Snowflake, Microsoft SQL Server, Postgres, Redshift, Aurora or similar data platform technologiesExperience supporting on-premise to cloud migrations, data platform modernization, or large-scale infrastructure transformationExperience defining data reliability practices such as data freshness, data quality, lineage, reconciliation, pipeline observability, and data incident managementExperience leading senior technical talent, including Staff or Principal EngineersBenefitsAnnual bonusIncentivesMedical benefitsDental benefitsVision benefits401K retirement planPaid-time offCompany OverviewOwn the Dream. Mortgage services provided by Rocket Mortgage, LLC. NMLSConsumerAccess.org, NMLS #3030 It was founded in 2018, and is headquartered in Kyiv, Kyyiv, UKR, with a workforce of 10001+ employees. Its website is https://rocket.delivery/null/en.Company H1B SponsorshipRocket has a track record of offering H1B sponsorships, with 6 in 2026, 43 in 2025, 12 in 2024. Please note that this does not guarantee sponsorship for this specific role.