[Remote] Director, Consulting Operations

Note: The job is a remote job and is open to candidates in USA. Clearwater is seeking a Director of Consulting Operations to lead and scale their CMMC consulting practice. This role is responsible for overseeing strategy, delivery excellence, team leadership, and ensuring compliance for Defense Industrial Base organizations. The Director will also focus on business growth, operational excellence, and client management.ResponsibilitiesExecute the strategic vision for Redspin’s consulting practice, driving operational excellence, client satisfaction, and revenue growth, aligning with DoD requirements and industry trendsRefine service offerings, methodologies, and delivery frameworks for: CMMC Level 2/3 certifications, CMMC Mock (pre-)assessmentsDevelop and monitor key performance indicators (KPIs) tied to service delivery, financial performance, and client outcomes ensuring achievement of revenue, margin, and utilization targetsPrepare and present regular updates to executive leadership on delivery performance, client success, and strategic initiativesDrive accountability across the consulting organization for achieving short- and long-term business goals aligned with Redspin’s strategyCollaborate with sales and marketing to develop go-to-market strategies and thought leadershipBuild, scale, and continuously improve a high-quality CMMC consulting practice, ensuring consistent delivery standards, repeatable methodologies, and strong long-term client retentionEnsure successful client outcomes by leading teams to achieve CMMC readiness and certification through effective assessment oversight, risk prioritization, and remediation guidanceOversee successful delivery of CMMC engagements, ensuring quality, consistency, and client satisfactionManage workforce planning, staffing models, and resource allocation to achieve utilization and profitability targets while maintaining quality standardsEstablish clear performance metrics and implement programs to enhance consulting tools, methodologies, and delivery templatesPartner with Product Innovation teams to identify AI-driven automation and technology enablement opportunities that improve scalability and efficiencyServe as executive sponsor and advisor for key client accountsProvide strategic guidance on scoping, risk prioritization, and remediation planningEnsure alignment with CMMC 2.0 requirements and applicable standards (e.g., NIST SP 800-171, 800-172)Stay current on evolving CMMC frameworks, assessment guides, and DoD rulemakingEnsure the quality, accuracy, and defensibility of compliance documentation, assessment evidence, and client deliverables, meeting CMMC, DoD, and Clearwater quality standardsLead and manage a national consulting team of 30+ direct and indirect reports, fostering a culture of high performance, innovation, continuous improvement, collaboration, and professional growthPartner with the Colleague Success team to attract, develop, and retain top consulting talent, driving both individual and organizational successEstablish training pathways and certifications for team members (e.g., CCP, CCA)Lead, engage, and develop a growing consulting team, establishing clear career paths, documented training, performance expectations, and professional development opportunities that support retention and succession planningMaintain accountability for billable utilization targets, workforce planning, and effective resource allocation across engagementsFoster a culture of accountability, collaboration, and continuous learning within the teamPartner with sales to support pre-sales activities, including proposals, SOWs, and client presentationsAct as a subject matter expert in client discussions and industry eventsIdentify opportunities to expand services within existing accountsEstablish Redspin as a recognized thought leader in the CMMC and Defense Industrial Base (DIB) compliance space through subject-matter expertise, industry engagement, and contribution to internal and external thought leadershipSkills8–12+ years in cybersecurity consulting, with at least 3–5 years in a leadership roleBachelor's degree in business administration, Computer Science, Information Systems, or related fieldDeep expertise in CMMC 2.0 frameworkNIST SP 800-171 (and ideally 800-172)Proven ability to lead consulting teams and manage complex client engagementsExceptional executive presence, communication, and relationship-building skillsStrong business acumen with experience in practice building or P&L ownershipAbility to embrace Clearwater's CLEAR core values (Commitment to Client Success, Lead with Accountability, Integrity & Collaboration, Excellence in All That We Do, Advance Colleague Success, Respect & Transparency) and cultureExperience in cybersecurity or technology-enabled consulting servicesExperience working with or alongside C3PAOsMaster's degreeRelevant cybersecurity certifications (CISSP, CISA, CISM) and CMMC-related certifications (e.g., LCCA, CCA)Familiarity with FedRAMP, ISO 27001, or other compliance frameworksCompany OverviewClearwater provides healthcare cybersecurity, compliance, managed cloud, and risk solutions. It was founded in 2010, and is headquartered in Nashville, Tennessee, USA, with a workforce of 201-500 employees. Its website is https://clearwatersecurity.com.