[Remote] Director, Clinical Ultrasound Operations– Home Services

Note: The job is a remote job and is open to candidates in USA. Butterfly Network, Inc. is driving a digital revolution in ultrasound imaging and sensing with its innovative technology. The Director, Clinical Ultrasound Operations– Home Services will lead the delivery and growth of ultrasound services in home-based and community care settings, focusing on clinical quality and customer success.ResponsibilitiesProvide clinical leadership and operational oversight for ultrasound service deliveryEnsure image quality, protocol adherence, and consistency across sitesSupport implementation and launch of new customer programsPartner with leadership to optimize workflows and outcomesLead customer onboarding and training for new sites and clinical teamsDevelop and deliver training programs focused on ultrasound workflows and best practicesServe as a clinical partner to customers to support adoption and ongoing successIdentify training or workflow gaps and implement improvementsBuild strong relationships with client leadership and clinical teamDevelop onboarding and training programs for internal clinical team membersEnsure consistent clinical standards across regionsProvide coaching and mentorship to field-based staffSupport development of scalable training materials and competency frameworksRecruit, hire, and mentor Clinical Program Managers and field-based staffBuild a scalable clinical team structure as the program expandsEstablish performance expectations and quality standardsFoster a culture focused on quality, accountability, and customer partnershipMonitor program performance metrics and identify improvement opportunitiesCollaborate cross-functionally to support service expansionDevelop repeatable operational processes that support scaleSkillsMust have at least (5) five years' experience in diagnostic ultrasound with POCUS Market Expertise, current ARDMS certified required (i.e. RDMS, RVT, and/or RDCS)Experience training customers or clinical teamsDemonstrated leadership or people management experienceExcellent customer-facing communication and relationship-building skillsStrong business acumen and operational mindsetAbility and willingness to travelRegistered NurseExperience supporting multi-site or multi-state programsExperience in long-term care, home health, or community-based careCustomer success or implementation leadership experienceExperience building scalable training programsFamiliarity with remote interpretation workflows and distributed care modelsBenefitsComprehensive health insurance, encompassing dental and vision coverage, is provided to all our employees.We also contribute to Health Savings Account (HSA) accounts for all enrolled employees on an annual basis.Comprehensive Employee Assistance Program - we provide access to tools and resources to support your emotional health and day-to-day needs.401k plan and match - we facilitate your retirement goals.Eligible employees will have the opportunity to participate in Employee Stock Purchase Plan (ESPP)Unlimited Paid Time Off + 10 Holiday Days a Year - recharge and come back ready to make an impactParental Leave - we aim to provide our employees with time to bond with their growing family, along with additional support for primary caregivers to help transition back to workCompetitive salaried compensation - we value our employees and show itEquity - we want every employee to be a stakeholderCompany OverviewButterfly’s mission is to democratize healthcare by making medical imaging accessible to everyone, everywhere. It was founded in 2011, and is headquartered in Burlington, Massachusetts, USA, with a workforce of 51-200 employees. Its website is https://butterflynetwork.com.