[Remote] Director, Client & Partner Marketing

Note: The job is a remote job and is open to candidates in USA. Phreesia is a company dedicated to enhancing healthcare experiences through its innovative SaaS platform. As the Director of Client & Partner Marketing, you will be responsible for deepening relationships with clients and partners, leading marketing strategies, and managing a small team to execute client advocacy and co-marketing initiatives.ResponsibilitiesBuild and lead a client marketing program focused on retention, expansion, and advocacy across the PNS client baseOwn the Client Advisory Board (CAB) program: charter, recruitment, agenda, and follow-through on insightsPartner with Enablement and Marketing to develop case studies, testimonials, and outcomes content for PatientConnect, PSE, MediFind, and new offeringsBuild lifecycle campaigns from onboarding through renewal and expansion, in partnership with Client Experience and Client SolutionsDevelop and execute joint marketing programs with strategic partners (e.g., Fierce and other industry media)Produce co-branded content, webinars, and events that create mutual lead generation and visibilityDefine and manage partner tiers and benefits in partnership with Strategy and Market DevelopmentLead marketing strategy and execution for key industry conferences (FPW, HealthFront, and others) and proprietary client eventsOwn booth experience, speaking opportunities, on-site content, and field marketing in partnership with the sales teamManage the events budget and agency relationshipsDesign and run a client experiences program: hosted dinners, intimate gatherings, sports and cultural events, special-occasion momentsOwn the gifting program: thoughtful, well-timed, on-brand, never genericBuild the operating model and tools that let Client Experience and Client Solutions execute experiences and gifting at scale, without consuming selling timePartner closely with Client Experience, Client Solutions, Strategy, and Market Development to align messaging, audience insights, and campaign timingLead, mentor, and grow a small team. Recommend team shape and hires based on the workManage annual budget, agency relationships, and KPIsSkillsBachelor's degree required5+ years of marketing experience, including experience in client marketing, customer marketing, partner marketing, or related disciplinesExperience within pharmaceutical, life sciences, healthcare media, or healthcare marketing environmentsAgency experience, either directly within an agency environment or through close partnership with media agencies such as Publicis, Omnicom, IPG, Havas, Tag, or similar organizationsPrior people management experienceHave a strong relationship-building mindset and genuinely enjoy creating meaningful client experiencesThrive in highly collaborative environments and enjoy working across sales, client-facing, and marketing teamsAre passionate about client retention, advocacy, and expanding existing client relationshipsEnjoy developing creative engagement programs that make clients feel valued and connectedHave experience personalizing communications and experiences at scaleBring strong strategic thinking along with the ability to execute and operationalize programsAre comfortable presenting to senior client stakeholders and executive leadershipHave experience building or scaling client marketing, customer marketing, advocacy, or loyalty programsHave successfully planned and executed conferences, events, advisory boards, or executive engagement programsTake a data-driven approach to measuring engagement, retention, and marketing impactAre highly organized, self-motivated, and comfortable navigating a fast-paced environmentAre familiar with marketing automation, CRM, and analytics tools such as Marketo, Salesforce, Google Analytics, or WordPressHave experience with point-of-care marketing, DTC pharmaceutical advertising, healthcare media, or related healthcare marketing environmentsExperience operating in an annual media buying cycle (Q3 planning, Q4 booking)Have experience running a Client Advisory Board programBenefits100% Remote work + home office expense reimbursementsCompetitive compensationFlexible PTO + 8 company holidaysMonthly reimbursement for cell phone + internet + wellness100% Paid 12-week parental leave to our U.S. employees, as well as a generous parental benefit to our employees in CanadaVariety of insurance coverage for people (and pets!)Continuing education and professional certification reimbursementOpportunity to join an Employee Resource Group. Learn more here: [https://www.phreesia.com/workforce/](https://www.phreesia.com/dei/)Company OverviewPhreesia is a healthcare centre that provides automated patient check-in processes for personal health. It is a sub-organization of Phreesia. It was founded in 2005, and is headquartered in Wilmington, Delaware, USA, with a workforce of 1001-5000 employees. Its website is http://www.phreesia.com.