Remote Direct Support Professional- Full time 3rd shift with benefits
About the position The Remote Direct Support Professional provides technology-enabled support for individuals with intellectual and developmental disabilities, focusing on enhancing their independence and quality of life. This role primarily involves remote monitoring and support, with some in-person assistance required. The professional is responsible for ensuring the health and safety of the individuals served, responding to alerts, and maintaining accurate documentation of their progress and well-being. Responsibilities • Monitors the physical and emotional health of individuals served and communicates observations through documentation. • Provides guidance in health, medication, safety, and daily living as outlined in Individual Plans of Service (IPOS). • Responds to monitoring system alerts and prioritizes responses to multiple alerts. • Addresses safety concerns in-person as needed and dispatches backup support when applicable. • Engages in real-time communication with individuals served for support and emergency help. • Creates and submits accurate records and reports, including incidents and daily progress. • Ensures privacy and dignity of individuals served and reports any suspected abuse or neglect. • Encourages the use of enabling technology to achieve outcomes stated in the IPOS. • Provides ongoing training to individuals served on supportive technologies. • Identifies risks and behaviors that may lead to crises and intervenes effectively. • Provides in-person support including meal preparation, cleaning, and light maintenance duties. • Advocates for individuals served and empowers them to advocate for themselves. • Attends meetings, trainings, and professional development opportunities as needed. • Provides on-call support, including after hours, in a rotation with the supervisor. Requirements • High School diploma and at least one year's experience working with people with developmental disabilities. • Ability to communicate effectively in person, by telephone, videoconference, and in writing. • Proficiency in using mathematics to interpret information and solve problems. • Ability to solve practical problems and make independent decisions. • Proficiency with basic applications such as word processing, calendars, email, and videoconferencing. • Proficiency with enabling technology such as smartphones, tablets, and monitoring systems. • Must possess a valid driver's license and be at least 18 years of age. Nice-to-haves • Experience with technology-enabled support systems for individuals with disabilities. • Additional certifications related to direct support or caregiving. Benefits • Health insurance • Paid time off • Flexible scheduling • Professional development opportunities Apply tot his job