[Remote] Direct Fulfillment Invoicing Analyst 14 Month Contract

Note: The job is a remote job and is open to candidates in USA. The Home Depot is a leader in the home delivery business, seeking a Direct Fulfillment Invoicing Analyst to manage performance and ensure quality service from appliance delivery partners. The role involves data analytics, process improvement, and collaboration with various stakeholders to enhance operational efficiency.ResponsibilitiesAct as primary point of contact for delivery agent as well as contact center partnersHost weekly business review meetings with appliance delivery agent partnersConduct data analytics to aid performance review discussions with delivery agentsSupport delivery capacity planning conversationsHost and deliver appliance deliveries SOP training to agent partners on an ad-hoc basisIdentify process improvement opportunities and recommend solutionsDevelop and manage action plans associated with improvement initiativesSupport carrier onboarding as well as delivery warehouse transition initiativesFacilitate discussions with key business stakeholders such as distribution teams and contact center partners, and provide status updates and reportingSkillsUniversity degree in engineering, commerce, or a related area of study2-4 years of experience in Supply Chain operations preferredProficiency in Microsoft Office Suite (Excel, PowerPoint, Access, Word)Data analysis – MS Excel proficiency requiredProblem solving and critical thinkingInterpersonal skills (relationship management)Process implementation and change managementPrevious leadership experience an assetKnowledge in SQL, Visual Basic, Google BigQuery, Alteryx is considered an asset but not requiredCompany OverviewThe Home Depot is a retailer of hardware, consumer goods, and DIY supplies both online and offline while providing home delivery services. It was founded in 1978, and is headquartered in Atlanta, Georgia, USA, with a workforce of 10001+ employees. Its website is https://www.homedepot.com.