[Remote] Digital Products Reporting Manager

Note: The job is a remote job and is open to candidates in USA. Horizon Blue Cross Blue Shield of New Jersey empowers members to achieve their best health and is seeking a Digital Products Reporting Manager to lead the reporting and analytics strategy for the Digital Product Management team. The role involves developing reports, providing analysis, and collaborating with stakeholders to enhance digital product performance and user experience.ResponsibilitiesDesign, development and on-time distribution of regularly scheduled customer-facing reports for digital products, highlighting key learnings and opportunities on an ongoing basisMap analytics to key business goals in partnership with stakeholders and digital leadership teamPresentation of results to external customers and Horizon senior management to demonstrate the results/value of key digital products and vendor integrationsCollects and analyzes digital product performance and trends across multiple channels, and utilizes data to identify and recommend improvement opportunities for all of Horizon’s member-facing digital assets as well as customer/group account-specific digital tools (eg SHBP, National Accounts)Devise process for producing deliverables from information stored in Horizon data warehouses or other sourcesSelect and utilize appropriate analytic tools for each analytic deliverableAnalyze data results from multiple information sources to ensure reporting and analytic requirements have been met. In addition, provide clear, concise and efficient summary analysis to customerBuild strong strategic relationships with business leadersEngages business stakeholders, acting as a point of contact for cross-functional collaborationDevelop insights into high impact areas. Map data to user journeys & carve out persona specific insightsExtract, analyze and synthesize data to measure and report on user behaviorUse digital analytics tools to collect data from digital properties. Create metrics/reports for various stakeholders throughout the Enterprise. Design and build solutions for BI & reporting dashboardsDraw conclusions from complex data and make recommendations to other areas of the businessProvide quantitative and qualitative insights across digital channels. Maintain knowledge of key developments in the industry and among competitorsSkillsBachelor degree from an accredited college or university, preferably in Information Technology, Marketing, or related field, or 12 years relevant work experience in lieu of degreeMinimum of 7-10 years of experience related work experience preferably in health insuranceExperience as a key contributor in major company initiatives and demonstrated some leadership experienceWeb analytics experienceExperience with front-end Business Intelligence tools required (Tableau, Google analytics, etc.)Experience creating and presenting data that can be readily understood by business leaders and external customers requiredDemonstrates proficiency in structured query languages or analysis techniquesDemonstrates significant ability in preparing data for presentationDemonstrates ability to apply structure to a loosely defined problemDemonstrates understanding of core business functionsStrong quantitative & analytical skillsAbility to extract, track, report, and analyze data in order to assist decision making across the companyExcellent presentation and interpersonal skills; the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organizationHealthcare Industry experienceAttention to detailHigh level of energy and customer focusBenefitsComprehensive health benefits (Medical/Dental/Vision)Retirement PlansGenerous PTOIncentive PlansWellness ProgramsPaid Volunteer Time OffTuition ReimbursementCompany OverviewHorizon Blue Cross Blue Shield of New Jersey is a company that provides health insurance products. It was founded in 1932, and is headquartered in Newark, New Jersey, USA, with a workforce of 5001-10000 employees. Its website is http://www.horizonblue.com.