[Remote] Digital Marketing Assistant

Note: The job is a remote job and is open to candidates in USA. Lyons Magnus is a leader in the food industry, known for its creativity and innovation in crafting top-quality products. They are seeking a motivated Ecommerce Marketing Assistant to assist in building and managing Amazon PPC campaigns, support digital marketing initiatives, and handle customer inquiries. This role offers a unique opportunity for someone early in their career to gain experience across the full ecommerce stack.ResponsibilitiesAssist in building and managing Amazon PPC campaigns including Sponsored Products, Sponsored Brands, and Sponsored DisplaySupport the development and execution of paid advertising strategy on Amazon with a focus on ACoS, ROAS, and revenue growthPull and analyze weekly performance data for assigned SKUs (sales, sessions, conversion rate) and share findings with the ecommerce leadAssist in developing and refining product listings, A+ content, and brand store assets on AmazonSupport broader DTC digital marketing initiatives including email campaigns, promotions, and product launchesAssist with loading copy and images to Amazon and DTC storefronts; QA live pages for accuracy and complianceMonitor listing health (suppressed listings, Buy Box status, content errors) and resolve issues with Amazon support and internal teamsMaintain accurate product metadata including titles, bullets, descriptions, images, UPCs, and GTINsManage product feed updates and GDSN entries; validate distributor and digital catalog data for accuracyCoordinate with Creative and QA teams to ensure on-platform assets match approved images and copyMonitor Seller Central daily including orders, messages, shipments, stranded inventory, and returnsTrack inventory levels across Amazon and Shopify; flag reorder needs and support restocking coordination with the fulfillment teamCoordinate with the fulfillment team on routing and inbound prepManage inbound customer inquiries via phone, email, Amazon messages, and chat with a professional, solutions-focused approachHandle order management on Shopify and Amazon Seller Central including refunds, replacements, and escalationsRespond to Amazon A-to-Z claims and customer messages in accordance with platform guidelinesBuild and maintain a customer FAQ and standardized response library for consistent, efficient supportSurface recurring customer issues and product feedback to inform operational and marketing decisionsSkillsClass work or internship experience in digital marketing, ecommerce, or a related roleStrong written communication skills and a professional tone for customer-facing interactionsExperience managing Amazon PPC campaigns; familiarity with Sponsored Products, Sponsored Brands, or DSPExperience with tools such as Helium 10, Jungle Scout, or comparable Amazon analytics platformsPrevious work in CPG, nutrition, or regulated consumer productsFamiliarity with Google Ads, Meta Ads, or other paid digital channelsDemonstrated experience with Amazon Seller Central and/or Amazon Advertising (PPC) in a professional contextBenefitsHealthDental InsuranceLife InsuranceLong Term DisabilitySec. 125401(k) planCompany OverviewLyons Magnus develops and markets quality products with innovative packaging to meet the needs of Foodservice, and International customers. It was founded in 1852, and is headquartered in Fresno, California, USA, with a workforce of 501-1000 employees. Its website is https://www.lyonsmagnus.com/.