[Remote] Digital Account Manager

Note: The job is a remote job and is open to candidates in USA. Best Version Media is a company that connects local businesses to customers through innovative print and digital solutions. They are seeking a talented Digital Account Manager who will be responsible for building strong client relationships, driving success through strategic planning, and ensuring exceptional client satisfaction.ResponsibilitiesBuild and nurture strong relationships with clients, becoming their go-to expert for our digital products and servicesDevelop a comprehensive understanding of our digital advertising products and services, tailoring your recommendations to meet clients specific needsIdentify golden opportunities for upselling and cross-selling, driving revenue growthCollaborate with clients to develop forward-thinking strategies that deliver lasting value. Guide them on how to leverage our products to achieve their business goalsBe the voice of the client within the company. Champion their needs, offer feedback, and ensure they’re getting the most from our products and servicesDesign and implement strategies that keep clients loyal and happy. Monitor customer health metrics, and take proactive steps to ensure long-term partnerships and prevent churnSkillsBachelor's degree in Marketing, Business, Communications, or a related fieldProven experience in a customer-facing role, preferably in digital marketing or at a digital agencyExcellent communication and interpersonal skills with the ability to communicate effectively with clientsAnalytical mindset with the ability to interpret data and make data-driven recommendationsExceptional organizational and time-management skillsA deep understanding of digital marketing principles, industry trends, and best practicesDemonstrated ability to achieve sales targets, drive renewals, and identify upsell opportunitiesFamiliarity with digital marketing reporting tools and experience conducting reporting callsCompany OverviewBest Version Media connects local businesses to customers with innovative print and digital marketing solutions. It was founded in 2007, and is headquartered in Brookfield, Wisconsin, USA, with a workforce of 201-500 employees. Its website is http://www.bestversionmedia.com.