Remote Diagnostics Engineer
Job title: Remote Diagnostics Engineer in Allen Park, MI at Ford
Company: Ford
Job description: Job Category: Marketing & SalesDegree Level: Bachelor's Degree or equivalentJob Description:In this position...
This is the Technical position on the Remote Diagnsotics team. The Remote Diagnostics team is responsible for identifying and leading the validation & development of new Remote Diagnostic opportunities for Dealers, Customers and Field Service Engineers. The primary focus is on Cloud Assisted Diagnostic (CAD) development but also includes other Remote Diagnostic tools such as the Remote Customer Flight Recorder (RCFR), Remote Self-test, Remote Datalogger and other Remote Service Functions.Responsibilities:What you'll do...
Lead technical deep dive & review of all Cloud Assisted Diagnostic opportunities using Workshop Manual, Eletronic Parts Catalog (ECAT), Global System for Analytics and Reporting (GSARS), Ford Diagnosis and Repair System (FDRS), Global Master Reference Database (GMRDB) and Part IIs.
Lead garage testing on vehicles to validate new Remote Diagnostic & Cloud Assisted Diagnostic (CAD) opportunities
Lead testing of new releases & regression testing of existing releases
Assist the Remote Diagnsotics team with identification of new Cloud Assisted Diagnostic & Remote Diagnostic opportunities
Work with engineering teams to support development and launch of new CADs
Work with PD, Quality & Design For Service (DFS) teams to support development of Remote Diagnostic requirements in future vehicle architectures (FNVx)
Use Hoppscotch for API testing of Remote Diagnostics
Work with legal teams (OGC/ASO/Litigation, etc.) to identify and document the legal requirements & approvals of Remote Diagnostic
Support with Remote Diagnostic pilot developments, launches & support
Track & Report-out updates on progress
Provide Remote Diagnostics demos for TRP, Pilot Dealers, ASO/OGC, DSP, Hotline Escalation, Warranty teams, PD, etc.
Qualifications:
Bachelors degree in Automotive Technology, Engineering, or related discipline required.
Thorough understanding of vehicle diagnostics & vehicle systems required
Experience using FDRS/IDS tools- required
Demonstrated experience with Project Management. preferred
Resilience to working in white space required
FCSD Field experience preferred
Technical service experience preferred
Dealership service experience preferred
Understanding of Diagnostic Services & Diagnostic Engineering Tool (DET) operation
Experience with module programming in service required
Experience with software development and deployment applications (Jira/Rally) preferred
You'll have...
Bachelors degree in Automotive Technology, Engineering, or related discipline
Thorough understanding of vehicle diagnostics & vehicle systems
Experience using FDRS/IDS tools
Resilience to working in white space
Understanding of Diagnostic Services & Diagnostic Engineering Tool (DET) operation
Experience with module programming in service
Even better, you may have...
Demonstrated experience with Project Management.
Experience with software development and deployment applications (Jira/Rally)
FCSD Field experience
Technical service experience
Dealership service experience
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:
Immediate medical, dental, vision and prescription drug coverage
Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
Vehicle discount program for employees and family members and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays, including the week between Christmas and New Year's Day
Paid time off and the option to purchase additional vacation time.
For more information on salary and benefits, click here:This position is a range of salary grades 6-8 .Visa sponsorship is not available for this position. Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.Onsite work of up to three days per week may be required for candidates within commuting distance of a Ford hub location. #LI-Hybrid #LI-LB1
Expected salary:
Location: Allen Park, MI
Apply for the job now!
Apply Now
Company: Ford
Job description: Job Category: Marketing & SalesDegree Level: Bachelor's Degree or equivalentJob Description:In this position...
This is the Technical position on the Remote Diagnsotics team. The Remote Diagnostics team is responsible for identifying and leading the validation & development of new Remote Diagnostic opportunities for Dealers, Customers and Field Service Engineers. The primary focus is on Cloud Assisted Diagnostic (CAD) development but also includes other Remote Diagnostic tools such as the Remote Customer Flight Recorder (RCFR), Remote Self-test, Remote Datalogger and other Remote Service Functions.Responsibilities:What you'll do...
Lead technical deep dive & review of all Cloud Assisted Diagnostic opportunities using Workshop Manual, Eletronic Parts Catalog (ECAT), Global System for Analytics and Reporting (GSARS), Ford Diagnosis and Repair System (FDRS), Global Master Reference Database (GMRDB) and Part IIs.
Lead garage testing on vehicles to validate new Remote Diagnostic & Cloud Assisted Diagnostic (CAD) opportunities
Lead testing of new releases & regression testing of existing releases
Assist the Remote Diagnsotics team with identification of new Cloud Assisted Diagnostic & Remote Diagnostic opportunities
Work with engineering teams to support development and launch of new CADs
Work with PD, Quality & Design For Service (DFS) teams to support development of Remote Diagnostic requirements in future vehicle architectures (FNVx)
Use Hoppscotch for API testing of Remote Diagnostics
Work with legal teams (OGC/ASO/Litigation, etc.) to identify and document the legal requirements & approvals of Remote Diagnostic
Support with Remote Diagnostic pilot developments, launches & support
Track & Report-out updates on progress
Provide Remote Diagnostics demos for TRP, Pilot Dealers, ASO/OGC, DSP, Hotline Escalation, Warranty teams, PD, etc.
Qualifications:
Bachelors degree in Automotive Technology, Engineering, or related discipline required.
Thorough understanding of vehicle diagnostics & vehicle systems required
Experience using FDRS/IDS tools- required
Demonstrated experience with Project Management. preferred
Resilience to working in white space required
FCSD Field experience preferred
Technical service experience preferred
Dealership service experience preferred
Understanding of Diagnostic Services & Diagnostic Engineering Tool (DET) operation
Experience with module programming in service required
Experience with software development and deployment applications (Jira/Rally) preferred
You'll have...
Bachelors degree in Automotive Technology, Engineering, or related discipline
Thorough understanding of vehicle diagnostics & vehicle systems
Experience using FDRS/IDS tools
Resilience to working in white space
Understanding of Diagnostic Services & Diagnostic Engineering Tool (DET) operation
Experience with module programming in service
Even better, you may have...
Demonstrated experience with Project Management.
Experience with software development and deployment applications (Jira/Rally)
FCSD Field experience
Technical service experience
Dealership service experience
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:
Immediate medical, dental, vision and prescription drug coverage
Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
Vehicle discount program for employees and family members and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays, including the week between Christmas and New Year's Day
Paid time off and the option to purchase additional vacation time.
For more information on salary and benefits, click here:This position is a range of salary grades 6-8 .Visa sponsorship is not available for this position. Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.Onsite work of up to three days per week may be required for candidates within commuting distance of a Ford hub location. #LI-Hybrid #LI-LB1
Expected salary:
Location: Allen Park, MI
Apply for the job now!
Apply Now