[Remote] Developer Educator

Note: The job is a remote job and is open to candidates in USA. Rippling is an all-in-one platform that helps companies manage HR, IT, Spend, and Finance. The Developer Educator role focuses on enhancing Rippling's profile with technical buyers by creating compelling technical narratives and content that showcases customer solutions and platform capabilities.ResponsibilitiesWrite technical blog posts about customer solutions on the Rippling platform. Architecture overviews, real customer quotes, and the technical specifics of how the solution was built. Field reports, not marketing copyWrite technical white papers on Rippling's integration tech, platform capabilities, and the patterns enterprises use when implementing Rippling inside their broader tech stackInterview customers and Rippling engineers to extract architecture decisions, tradeoffs, and the implementation details a technical reader actually wantsPartner with post-sales, FDE, product, and marketing to source customer stories and draft them into content that helps the broader market understand how innovative companies are solving business problems with Rippling’s tech stackSkills5+ years of technical writing, developer education, developer relations, or technical PMM experienceA portfolio of in-depth technical content. Blog posts, white papers, specs, conference talks, or other long-form technical writing. The work should be detailed enough that a technical reader walks away understanding both how a system works and why it was built that wayComfort reading architecture diagrams, understanding code (you do not need to write production code), and explaining enterprise SaaS integration patterns: APIs, webhooks, iPaaS, ETL/ELT, SSO/IdP, SCIM, identity, data residencyThe interviewing skill to sit with a customer architect or a Rippling engineer and pull out the specifics that make a story technically credibleA strong opinion about what good technical writing looks like, and the discipline to edit yours down until it earns the reader's timeSelf-direction. You will own the calendar, the customer relationships, and the editorial barHands-on engineering background (you have shipped code, not just written about it)Worked on a platform product before (PaaS, iPaaS, developer platform, automation platform)Familiar with HR tech, IT tech, finance tech, or the broader systems-of-record landscape that Rippling now spansPublished work with a measurable audience in the technical-buyer spaceCompany OverviewRippling is a workforce management platform that unifies HR, IT, and finance operations into a single system. It was founded in 2016, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is https://www.rippling.com.Company H1B SponsorshipRippling has a track record of offering H1B sponsorships, with 2 in 2025, 42 in 2024, 70 in 2023, 81 in 2022, 33 in 2021, 6 in 2020. Please note that this does not guarantee sponsorship for this specific role.