[Remote] Delivery Operations Systems Administrator

Note: The job is a remote job and is open to candidates in USA. EVERSANA INTOUCH is a global marketing agency serving the life sciences industry, focused on improving patient lives through innovative solutions. The Delivery Operations Systems Administrator will be responsible for the configuration and administration of the Workfront platform, ensuring alignment with enterprise processes and supporting multiple project systems to enhance operational efficiency.ResponsibilitiesAdministers and maintains Workfront configuration, including layouts, groups, teams, access levels, workflows, portfolios, templates, and custom formsManages Workfront roles, permissions, governance standards, and user provisioningEnsures Workfront data integrity, process alignment, and compliance with PMO and operational frameworksDesigns and maintains Workfront reports and dashboards to support operational and executive visibilityEnsures alignment with their manager and the Enterprise Workfront Product Owner prior to initiating any largescale enhancements or system implementationsEnsures consistency and accuracy in project, task, and timetracking dataSupports audit and quality management reporting requirementsRepresents Workfront across the organization while collaborating with peer system owners to maintain and support a connected, interoperable enterprise tool landscapeProvides configuration support across other enterprise project systems, including Microsoft Dynamics 365, Project Operations, PowerBI, and/or related platformsSupports setup, configuration, testing, documentation, and user enablement for new systems or modules as they are introducedContributes to crossplatform process alignment to maintain consistency in project lifecycle workflowsSupports integrations among Workfront, Dynamics 365, Project Operations, PowerBI, and/or enterprise data hubsPartners with Operations, PMO, Finance, and Technology teams to maintain synchronization of project, task, time entry, and financial alignment workflowsHelps refine and document current state versus future state process flows as systems evolveParticipates in audits of system configuration, templates, custom fields, permissions, and licenses across platformsSupports roadmap execution for Workfront cleanup, rationalization, and cross system consistencyEnsures documentation is current and standardized for Workfront and/or other project related systemsPromotes platform best practices and encourages consistent usage across teamsTroubleshoots system issues, logs enhancements, and partners with technical teams to implement solutionsSupports training, release communications, and adoption across Workfront and other project systemsFacilitates sessions to address systemic blockers in project setup, reporting, or data consistencyActs as a connector between PMO, Operations, Finance, Data & Analytics, and ITProvides visibility into risks, dependencies, and upcoming system changesSupports crossfunctional alignment for ongoing process improvements and system needsAll other duties as assignedSkillsBachelors of Sciences or Arts is required; equivalent experience consideredMinimum 3 years of relevant experience in Workfront administration, project management operations, or enterprise system configurationExperience with Microsoft Dynamics 365, PowerBI, or similar platformsStrong understanding of project management methodologies, business process alignment, and cross‑functional operationsExperience supporting or administering integrated systems in a matrixed environmentCompany OverviewEVERSANA INTOUCH is a commercial services platform that offers healthcare marketing services. It was founded in 2021, and is headquartered in Overland Park, Kansas, USA, with a workforce of 1001-5000 employees. Its website is https://www.eversanaintouch.com/.Company H1B SponsorshipEVERSANA INTOUCH has a track record of offering H1B sponsorships, with 1 in 2023. Please note that this does not guarantee sponsorship for this specific role.