[Remote] Delivery Consultant (Remote, CAN)
Note: The job is a remote job and is open to candidates in USA. Sayari is the judgment infrastructure for trustworthy AI in economic security and commercial risk. As a Delivery Consultant, you will lead the global post-sale implementation and program management for key commercial enterprise accounts, ensuring that customers fully realize the value of their investment in Sayari products.ResponsibilitiesLead global enterprise customer deployment projects and programs end to end, from post-sale kickoff through implementation completion and CS handoff, on time and on budgetOwn and maintain program plans, BRDs, SOWs, acceptance criteria, risk registers, dependency maps, resource plans, and success criteria for each engagement, keeping all internal and external stakeholders accurately informed on a weekly basisManage third-party partner relationships for custom implementation builds, including Sayari Guide solution integrations, ensuring partner deliverables align with customer requirements and contracted timelinesPartner closely with Sales, CS, R&D, Enablement, FDEs, and Solutions Engineers to align on customer objectives, resolve implementation blockers, and ensure that delivery work ladders into retention and expansion outcomesProduce and maintain client-facing and internal collateral including SOWs, BRDs, training documentation, data mapping documents, and status reports rolled up to the assigned program managerIdentify, escalate, and actively mitigate implementation risks including political friction between customer business and technology groups, scope misalignments, and overcommitments made during the sales phaseStreamline and scale complex accounts by documenting best demonstrated practices, contributing to team playbooks, and informing the Product and Engineering roadmap with customer trends and implementation insightsTravel up to 30% throughout the year to support on-site customer engagements, workshops, and implementation milestones as requiredSkills7+ years of experience managing complex enterprise technology implementations and delivery programs, with demonstrated ownership of engagements ranging from 30 to 60 days for small implementations to 12 or more months for complex multi-workstream programs involving third-party partnersHands-on experience with TPRM workflows and enterprise technology products, solutions, and data assets; depth and complexity of prior engagements matters more than years aloneDemonstrated use of generative AI tools to accelerate content creation, data analysis, and workflow optimization; experience deploying or managing AI-driven products in a fast-paced environment is a strong plusFluency in Agile implementation methodology; working knowledge of Waterfall and hybrid approaches; familiarity with JIRA, Kanban, and comparable project management toolingExperience producing BRDs and SOWs and managing scope, budget, and acceptance criteria across complex, multi-stakeholder engagementsExceptional stakeholder communication skills with demonstrated ability to manage political friction between customer business and technology groups, navigate scope ambiguity, and align diverse internal and external teamsAbility and willingness to travel up to 30% throughout the yearPMP certification or active pursuit of PMPExperience with ABAC and AML workflow implementationsFamiliarity with Sayari's product suite or comparable trade intelligence and risk data platformsProfessional fluency in a second language relevant to EMEA or APAC customer engagementBenefits100% fully paid medical, vision, and dental for employees and their dependentsGenerous time off; we observe all US federal holidays, close our office for a winter break (12/24-12/31), in addition to granting 18 PTO days and 10 sick daysOutstanding compensation package; competitive commissions for revenue roles and bonuses for non-revenue positionsA strong commitment to diversity, equity, and inclusionEligibility to participate in additional benefits such as 401k match up to 5%, 100% paid life insurance (up to $100,000 coverage),, and parental leaveA collaborative and positive culture - your team will be as smart and driven as youLimitless growth and learning opportunitiesCompany OverviewSayari is the judgment infrastructure for trustworthy AI in economic security and commercial risk. It was founded in 2015, and is headquartered in Washington, District of Columbia, USA, with a workforce of 201-500 employees. Its website is https://sayari.com.Company H1B SponsorshipSayari has a track record of offering H1B sponsorships, with 1 in 2024, 2 in 2023, 1 in 2020. Please note that this does not guarantee sponsorship for this specific role.