[Remote] Decision Science Analyst
Note: The job is a remote job and is open to candidates in USA. Kobie is a leading company in loyalty solutions, recognized as a Top Workplace in the USA. The Decision Science Analyst role involves analyzing customer data to provide insights that drive loyalty initiatives and collaborating with various teams to enhance client strategies.ResponsibilitiesPlay a key role as part of a team responsible for delivering data-driven, actionable customer insights that directly contribute to increased sales/profit through our clientsâ customer loyalty programs, while collaborating closely with Strategy and Client Services teams to align on client objectives and deliver impactful resultsBuild and maintain audience lists to support the CRM team in executing targeted campaigns and achieving engagement goalsProvide actionable recommendations that drive business objectives by drawing out key insights from in-depth, complex data sources based on a thorough understanding of clientâs strategy, success criteria, and program objectivesDevelop data visualizations and narratives that make data and analysis consumable by all levels and expertise of internal and external stakeholdersCollaborate with Data Engineering and Business Intelligence teams to design and develop new tools, models, and data sources to support our clientsâ business objectives and overcome challengesProactively create learning agendas, test plans, and solutions that make attribution unassailable and maximize key KPIs such as incremental ROI and LTVManage workflow, scope and prioritization of client requests and Kobie investmentsSkills2-4+ years previous relevant customer analytics and/or marketing/CRM experienceGreat storyteller with data that can influence senior stakeholders with insights and recommendationsFamiliarity with data exploration and data visualization tools like Tableau, PowerBI, or SigmaDemonstrated success using customer segmentation techniques such as RFM, cluster analysis and regression modeling to drive targeted marketingSolid project management skills and experience in juggling multiple projects at a timeBachelor's Degree in Statistics, Marketing, Economics, or Computer SciencePython/SQL programming experienceMaster's in Statistics, Economics or Applied Mathematics, or MBAProficiency in fundamental marketing and loyalty principlesBenefitsFlexible Time Off to recharge when neededNine Company-Wide HolidaysA diverse suite of benefits prioritizing your growth, development, and personal well-beingFreedom to work remotelyCompany OverviewKobie is a global, market-leading, end-to-end loyalty solutions provider for the worldâs most successful brands. It was founded in 1990, and is headquartered in St. Petersburg, Florida, USA, with a workforce of 201-500 employees. Its website is http://www.kobie.com/.