[Remote] Deal Desk Analyst - US West

Note: The job is a remote job and is open to candidates in USA. Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack. As a Deal Desk Analyst, you will work cross-functionally with various teams to provide quoting and deal structuring support to the Global Sales Team, ensuring customer satisfaction while adhering to company policies.ResponsibilitiesDevelop in-depth knowledge of Datadog’s licensing and pricing models to provide deal structuring and quoting support to our global sales teamsBe a creative problem solver who finds a way to meet customers’ needs while adhering to Datadog’s selling policiesSolve customer satisfaction issues following execution of the dealActively negotiate deals directly with the customer as neededWork cross functionally across various stakeholder groups including legal, contracts, sales operations, order management, revenue, finance and product managementFunction as point of contact and subject matter expert for Sales on deal pricing mattersDrive adherence to internal controls, protocols and business rulesSkillsAt least 4 years of overall experience including related processes such as sales operations, finance, sales strategy, and sales enablementAt least 2 years of experience with deal structuring/quoting complex SaaS transactions for a fast-growing multi-national companyWorking knowledge of revenue recognition principlesMust be comfortable representing the company to customers in negotiations and resolving customer satisfaction issuesStrong attention to detailAbility to multi-taskStrong communication skillsAbility to work in fast paced, high pressure environmentStrong quantitative skillsStrong MS Word, Excel and PowerPoint skillsExperience with Salesforce and CPQBenefitsGenerous and competitive benefits packageNew hire stock equity (RSUs) and employee stock purchase planContinuous career development and pathing opportunitiesProduct training to develop an in-depth understanding of our product and spaceBest in breed onboardingInternal mentor and buddy program cross-departmentallyFriendly and inclusive workplace cultureHealthcare, dental, parental planning, and mental health benefitsA 401(k) plan and matchPaid time offFitness reimbursementsA discounted employee stock purchase planCompany OverviewDatadog is an observability and security platform that offers infrastructure, applications, software development, and monitoring services. It was founded in 2010, and is headquartered in New York, New York, USA, with a workforce of 1001-5000 employees. Its website is https://www.datadoghq.com.Company H1B SponsorshipDatadog has a track record of offering H1B sponsorships, with 8 in 2026, 123 in 2025, 66 in 2024, 45 in 2023, 53 in 2022, 31 in 2021, 29 in 2020. Please note that this does not guarantee sponsorship for this specific role.