[Remote] Day & Evening Customer Service & Sales Representative - Remote TP83813

Note: The job is a remote job and is open to candidates in USA. Military Spouse Jobs is collaborating with Teleperformance to provide employment opportunities for military-affiliated job seekers. They are seeking Customer Service and Sales Representatives to handle customer inquiries and resolve issues through various communication channels while meeting sales objectives.ResponsibilitiesConnect with customers via phone/email/chat/and or social media to resolve their questions or concernsCalmly attempt to resolve and de-escalate any issuesEscalate interactions when necessary and appropriateRespond to requests for assistance and/or possible processing paymentsTrack all call related information for auditing and reporting purposesProvide feedback on call issuesMeet sales objectives as definedSkillsHigh School Diploma or equivalentMinimum of 6 months of customer service experienceMust be 18 years of age or olderAbility to type at least 25 words per minuteComfortable with desktop computer systems and have general knowledge of Windows-based systemsCustomer service and/or sales experience preferredCollege degree preferred but not requiredBenefitsPaid TrainingCompetitive WagesFull Benefits (Medical, Dental, Vision, 401k and more)Paid Time OffEmployee wellness and engagement programsCompany OverviewMilitary Spouse Jobs provides employment referral and job placement solutions to military spouses. It was founded in 2010, and is headquartered in Fort Myers, Florida, USA, with a workforce of 51-200 employees. Its website is https://militaryspousejobs.org.