[Remote] Data Science Intern (Customer Success)

Note: The job is a remote job and is open to candidates in USA. Cresta is a company focused on enhancing customer experiences through its AI platform. They are seeking a motivated Data Science Intern to gain hands-on experience with real-world data, building models, and supporting data-driven decision-making while collaborating with various stakeholders.ResponsibilitiesCollect, clean, and preprocess structured and unstructured dataPerform exploratory data analysis to identify trends and insightsBuild and evaluate machine learning models under guidanceDevelop data visualizations and dashboards to communicate findingsAssist in deploying models and monitoring their performanceWork with large datasets using tools like Python, SQL, and cloud platformsDocument processes, experiments, and results clearlyParticipate in team demos, feedback sessions, and learning opportunitiesSkillsEnrolled in a Bachelor's or Master's degree program in Computer Science, Engineering, or a related fieldExperience writing code in Python (or another general-purpose language)Strong interest in artificial intelligence, machine learning, or software engineeringBasic understanding of statistics and machine learning conceptsFamiliarity with libraries such as Pandas, NumPy, Scikit-learn, or TensorFlow/PyTorchExperience with SQL and working with databasesStrong analytical and problem-solving skillsExcellent communication skills and willingness to collaborate with teammates and customersExperience with data visualization tools (e.g., Tableau, Power BI, Matplotlib, Seaborn)Familiarity with cloud platforms (AWS, GCP, or Azure)Knowledge of version control (Git)Exposure to big data tools (Spark, Hadoop) is a plusCompany OverviewCresta uses artificial intelligence to assist sales and service agents in the quality of customer service. It was founded in 2017, and is headquartered in Sunnyvale, California, USA, with a workforce of 201-500 employees. Its website is https://www.cresta.com.Company H1B SponsorshipCresta has a track record of offering H1B sponsorships, with 2 in 2026, 9 in 2025, 6 in 2024, 2 in 2023, 10 in 2022, 4 in 2021, 3 in 2020. Please note that this does not guarantee sponsorship for this specific role.