[Remote] Data Quality Manager

Note: The job is a remote job and is open to candidates in USA. Quest Resource Management Group is a full-service environmental consulting and management group focused on sustainability and recycling efforts. The Data Quality Manager oversees exception management processes and data quality, ensuring timely resolution and maintaining high standards while collaborating across departments.ResponsibilitiesEnsure data quality by developing, implementing, and refining processes for proactive front-end DUB and PO data integrityReviews the business rules when updating the data warehouse or approving updates from Vendor Relations or Client ServicesAnalyzes the updates and challenges the requester as neededOversee accurate and timely updates in systems such as Smartsheet and the user interface, including but not limited to vendor CPIs, client CPIs, service level changes, cost-saving initiatives, and market alignmentsCollaborate with IT to identify and resolve data gaps and system inefficienciesManage the entire exception lifecycle, from identification to resolutionProcess a high volume of exceptions in systems like Scan & Capture and Quest CoreResearch, track, and resolve exceptions effectively, understanding exception codes and their resolutionsReview PO frequencies monthly prior to generation and validate revenue and cost data for closed marketsMaintain up-to-date and accurate data in the data warehouse and Phaseware systemsOrganize, prioritize, and process a variety of documents, reports, and records with exceptional attention to detailProactively review and recommend system and procedural improvements for greater efficiencyLead and manage the data quality team, ensuring workloads and projects are handled effectivelyBuild strong relationships with vendors and colleagues across departments, including finance, accounting, client services, and vendor relationsProvide problem-solving resources and innovative solutions for complex issuesCommunicate significant issues to the AP Manager, VR Manager, CS Manager, Director of Client Services, or VP of Client Services when guidance is requiredDirectly supervise employees in accordance with organizational policies and applicable lawsResponsibilities include: Interviewing, hiring, and training employeesPlanning, assigning, and directing workEvaluating performance and providing constructive feedbackAddressing complaints and resolving issuesRewarding and disciplining employees as necessaryCommunicate effectively with vendors as neededEnsure consistent and prompt attendancePerform other duties and projects assigned to support business needsSkillsBachelor's degree strongly preferred or related field or combination of related work experience and education requiredManagement experience with direct reports preferredMastered skills with Microsoft Office Skills (Excel, Word, Outlook, and PowerPoint)Experience with accounting systems, databases, and reporting tools (NetSuite, Phaseware, Scan & Capture, Quest Core, data warehouse)Properly prioritizes tasks within their day and manages time wisely where deadlines are consistently metResponds well in a dynamic and rapidly changing environmentFlexible, uses critical thinking skills and open to learning new ideas/skillsAbility to multi-task while maintaining data integritySuccessfully manages and is willing to assist others as a teamProven self-starter with growth potential, attentive to detail, strong interpersonal skills with the ability to acquire needed information from various sourcesAbility to influence and work and communicate effectively with various levels of managementExceptional negotiating, analytical, planning, problem solving, organizational, and project management skillsExperience in effectively working in a cross-functional environment, interacting with multiple departmentsAbility to work the hours to complete the duties of the roleConsistent and reliable attendance and work ethicProcess orientedOrganized with strong attention to detailExcellent verbal and written communication skillsCooperative and willing to assist othersStrong interpersonal skills with a customer service attitudePositive attitude and team playerAble to work independently with minimal guidance and as part of a teamSelf-starter with growth potentialBenefitsMedical/Dental/Vision401(k) PlanLife and STDCompany paid Life, Short term disability plan (voluntary employee-paid LTD is offered)Eligibility for health and life insurance plans: 1st of month following date of hireRemote/hybrid work environment401k plan with employer matchEmployee Stock Purchase PlanPaid Holidays, Vacation and Sick timeQuarterly recognition programCompany OverviewQuest Resource Management Group, a subsidiary of Quest Resource Holding Corporation (Nasdaq: QRHC), is a full-service environmental consulting and management company headquartered in The Colony, Texas. It was founded in 2007, and is headquartered in The Colony, Texas, USA, with a workforce of 51-200 employees. Its website is https://questrmg.com/.