[Remote] Data Integration Specialist

Note: The job is a remote job and is open to candidates in USA. Lightspeed Commerce is a company that provides a one-stop commerce platform to help businesses innovate and improve customer experiences. They are seeking a Data Integration Specialist to drive the development of solution infrastructure and manage data integration projects that automate data flow between systems. Responsibilities Writing timely responses to clients regarding their open issues, updating internal documentation and creating external resources for our clients to self-serve Actively staying up to date with the newest features of the NuORDER platform, enhancements to its middleware, and advocating for changes to drive both the platform and its tools forward Troubleshooting customer issues in an effort to discover what solution would be the best fit for a client’s needs Managing multiple integration projects in a customer-facing capacity as well as performing any updates to mapping, formatting or other conditional logic Creating, updating, and maintaining integrations using ETL and data integration technologies across a variety of data sources Leading scoping calls with clients in an effort to discover alternative workflows, highlight changes, and gather technical specifications that directly address a client’s data needs Working cross-functionally to deliver projects, find solutions, and support larger integration initiatives Skills Help Desk and Troubleshooting experience Comfortable multi-tasking and juggling competing/changing priorities to ensure client issues are responded to quickly Solid writing and presentation skills to ensure clients are delighted with the service Understanding of SQL, JavaScript, SaaS, CRM, ERP and APIs a plus Able to think beyond the status quo with a can-do attitude and an appetite for success Benefits Flexible paid time off and remote work policies Equity options, because this is your company too Contributions to your pension plan. Your future matters Training opportunities to grow your skills and career Health and wellness credit so you feel your best Time off to volunteer and give back to your community Interest groups, employee-led networks, social committees to sponsored sports teams Computer purchase program to get your personal MacBook Enhanced parental leave to support growing families Lightspeed equity scheme (we are all owners) Unlimited paid time off policy People Experience - Our PX benefit allows you to work from pretty much anywhere in the world for 60 days a year Health insurance: Immediate access to health, dental, vision, and life insurance for you and your eligible dependents. Employer RRSP contribution of up to 4% of base salary to a maximum of $5,000 Health and wellness benefit of $500 per year Employee Technology Purchase Program: Ability to an interest-free loan to purchase certain Apple products LinkedIn Learning: At Lightspeed, we believe in having a growth mindset, we provide free access to LinkedIn learning along with your career GPS to help you learn & grow Paid leave and assistance for new parents Mental health online platform and counselling & coaching services Volunteer day A variety of snacks, coffee, and teas are always accessible and available in the office kitchen - Tuesday: Pancakes, Wednesday: Lunch is served, and Thursday is Happy Hour with a variety of drinks and snacks. Company Overview Lightspeed Commerce develops a unified point of sale and payments platform for retail and hospitality businesses. It was founded in 2005, and is headquartered in Montréal, Quebec, CAN, with a workforce of 1001-5000 employees. Its website is