[Remote] Data Analyst III, PBM Client Success

Note: The job is a remote job and is open to candidates in USA. Rightway is on a mission to harmonize healthcare for everyone, everywhere. They are seeking a Customer Success Analyst III to join their Data & Insights team, responsible for creating data analyses that demonstrate the company’s impact to clients in the PBM space. Responsibilities • Develop comprehensive analytics focusing on engagement with Rightway’s application • Work cross-functionally with teams to provide actionable insights and refine and develop data processes for scalability • Use advanced statistical analysis techniques to evaluate the effectiveness of our clinical management programs and devise measures for assessing efficacy on a recurring basis • Contribute to the improvement of Rightway’s analytical infrastructure by implementing data preparation tools and automated reporting solutions • Provide leadership and mentorship to junior analysts, guiding standards and best practices within the team • Lead the development of analytic frameworks and methodologies to support strategic initiatives • Communicate complex data analysis results effectively to stakeholders and provide actionable recommendations • Work with the team to identify and qualify new analytic product opportunities, understand key technical challenges and recommend strategies to operationalize solutions • Present reporting results to internal stakeholders and implement feedback to create optimal data analytics • Perform detailed pharmacy claims analysis to identify and remedy variances in reporting between Rightway and third party data collectors Skills • Expert level of proficiency with SQL • Proficiency with relational databases and database structures • Bachelor's degree in analytics, Computer Science, or related field, or equivalent work experience • 4-6 years of experience in quantitative analytics and conducting advanced analytic modeling for large datasets • 4+ years of industry experience querying and analyzing pharmacy benefit management claims data • Confidently analyze data and discuss trends with our strategic clients during calls and business reviews • Experience working with data and analytics services within cloud platforms (preferably AWS) • Experience gathering and documenting requirements from clients or the business • Ability to communicate analysis to business partners and clients both in writing and verbally • Excellent communication and interpersonal skills • Experienced with developing data tools, memos, and presentations to deliver data and insights to stakeholders • Proven ability to guide standards and provide leadership and mentorship to junior team members • Experience working in the Clinical Navigation space • 5+ years experience in Pharmacy Benefit Management • Proficiency with Python • Proficiency with dbt • Proven experience with version control • Hands on AWS experience is a plus Company Overview • Rightway is a health technology company that is simplifying the healthcare experience for clients and members. It was founded in 2017, and is headquartered in New York, New York, USA, with a workforce of 501-1000 employees. Its website is Company H1B Sponsorship • Rightway has a track record of offering H1B sponsorships, with 2 in 2025, 3 in 2024, 1 in 2022, 2 in 2021. Please note that this does not guarantee sponsorship for this specific role. Apply tot his job