[Remote] Customs Brokerage Specialist, ACT Destination Operations

Note: The job is a remote job and is open to candidates in USA. Amazon is committed to being Earth's most customer-centric company, and the Customs & Trade (ACT) team plays a critical role in that mission. The Customs Brokerage Specialist will manage daily customs clearance operations and ensure compliance for cross-border shipments while collaborating with various stakeholders.ResponsibilitiesVerify completeness and accuracy of customer onboarding documentation and commercial recordsPrepare and submit import documentation to regulatory agencies to ensure timely release and deliveryPerform accurate data entry for entry filing, tariff classifications, and inspection recordsMonitor shipment clearance status and manage issue escalation with freight forwarders and logistics partnersGenerate and track delivery forms, ensuring all compliance requirements are metMeet daily and weekly KPI targets for entry submission accuracy and timelinessServe as second-tier support for Customer Service escalations related to cross-border shipmentsCollaborate with origin and destination logistics teams to resolve shipment issues end-to-endSkillsKnowledge of Excel at a basic level (e.g., UX navigation, math & logical functions, lookup functions, etc.)Work 40 hours/week, and overtime as requiredExperience performing accurate data entry and analysisExperience in international logistics, cross-border transportation and supply chain, or U.S. Customs rules and regulations2+ years of customs entry writing experience with a proven track record handling complex, high-value shipmentsHigh school or equivalent diplomaBachelor's degree in logistics, transportation, supply chain, or businessLicensed customs brokerExperience in customsBenefitsStarting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching.Company OverviewAmazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence. It was founded in 1994, and is headquartered in Seattle, Washington, USA, with a workforce of 10001+ employees. Its website is https://amazon.com.Company H1B SponsorshipAmazon has a track record of offering H1B sponsorships, with 3262 in 2026, 22803 in 2025, 21175 in 2024, 19057 in 2023, 24088 in 2022, 12233 in 2021, 14881 in 2020. Please note that this does not guarantee sponsorship for this specific role.