[Remote] Customer Team Leader (District Sales Manager), Cardiovascular Disease – North Central District

Note: The job is a remote job and is open to candidates in USA. Merck is a leading global healthcare company, and they are seeking a Customer Team Leader (District Sales Manager) for their North Central District focused on Cardiovascular Disease. The role involves managing a team of Customer Representatives to drive sales performance, providing coaching, and ensuring the team's alignment with organizational goals.ResponsibilitiesLead and manage a team of Customer Representatives to deliver strong sales performance by accurately identifying and addressing customer needsProvide coaching and guidance to Customer Representatives to enhance their skills and effectivenessOversee training programs and manage all people-related processes for the customer team, ensuring continuous development and optimal resource allocationDevelop and maintain a high-performing customer team aligned with organizational goals and customer expectationsWillingness to travel at least 15% of the time to support team and customer engagement activities, which may occasionally require overnight stays. Specific requirements can be discussed during the interview processSkillsBA/BS degree with minimum 5 years' experience in Sales, Marketing, or Managed Care within the Pharmaceutical industryValid driver's licenseProven ability to cultivate a high-performing, motivated sales team culture, preferably with experience in the Cardiovascular therapeutic areaProvide strong leadership by guiding teams through change and challenges using situational coaching and emotional intelligence. Lead by example with a growth mindset and agility, while fostering trust and openness to support teams effectively during periods of transitionNavigate ambiguity with confidence and a forward-looking vision, communicating clearly and transparently to adapt customer engagement models within the Cardiovascular market and beyondMaintain a customer-focused mindset by actively listening to understand customer objectives and foster meaningful relationships across the organizationApply expertise in account planning and management, collaborating effectively with cross-functional teams to achieve common goalsExperience building and maintaining strong relationships with key accounts and customers in the Cardiovascular sectorSolid understanding of Rx Pathways, including prescription processes through healthcare providers, Electronic Health Records (EHR), pharmacies, and knowledge of benefit design and prior authorization requirementsSkilled in coaching sales professionals to navigate Managed Care environments and partner with Integrated Delivery Networks (IDN) and Account Management teamsTrack record of leading successful product launch teams in competitive marketsProficient in leveraging business analytics and technology to generate insights, develop strategies, and execute plans, while coaching sales teams to utilize these tools effectivelyAdvanced degree such as MBA or MS in Science, Business, or Healthcare disciplineAt least 3 years' experience working with key thought leaders or influential customers in large group practices, hospitals, or managed care organizationsProven ability to manage, lead, coach, and inspire successful sales teams, preferably within the Cardiovascular market, with previous Field Sales Management experienceStrong analytical mindset with experience coaching sales teams to effectively leverage tools and technology for gathering customer insights and enhancing sales impactExperience selling and leading teams in the Pharmaceutical, Biotech, or Medical Device industriesSkilled at establishing and maintaining relationships and networks within customer organizationsBenefitsAnnual bonus and long-term incentive, if applicableMedical, dental, vision healthcare and other insurance benefits (for employee and family)Retirement benefits, including 401(k)Paid holidays, vacation, and compassionate and sick daysRemoteCompany OverviewMerck is a biopharmaceutical company that offers medicines and vaccines for various diseases. It was founded in 1891, and is headquartered in Rahway, New Jersey, USA, with a workforce of 10001+ employees. Its website is http://www.merck.com.