Remote Customer Support - Phones - Insurance Tool

We Could Use Someone Like You in Our Crew.ModSquad has teamed up with a company that develops and maintains software platforms designed to streamline the insurance process for various agencies and their clients.As part of this team, you'll provide phone support to customers when insurance agents are unavailable to take calls.Available Production Hours:Monday - Sunday: 4 AM - 5 PM PTCommitment:Self-schedule 10 hours per week. 5 of those 10 hours must be self-scheduled on Friday and/or Saturday90 days (as needed)What are we looking for?Candidates with data entry experience.Candidates with high-volume call support experience.Candidates who can type 45+ WPM.Candidates who are strong multi-taskers.Dedicated laptop or desktop computer with Windows 10 or above (sorry, no macs or Chromebooks for this opportunity).Willingness to install ModSquad's security software on your computer and mobile device.Workspace Requirements:Willingness to install AWS on your computerAccess to a webcam or smartphone capable of taking picturesStable broadband internet connection of 50 MBS or greater8 GB RAM or betterDual monitors highly recommendedAbout ModSquad:ModSquad has been reinventing the Customer Experience Services industry since 2007. Top brands around the globe turn to us for customer support, content moderation, trust and safety, community management, and social media services. We work with startups and Fortune 500 companies and everything in between. Our client list includes Spotify, VSCO, Vimeo, Tourism Ireland, and a ton of other companies we aren't at liberty to talk about. We support over 50 languages in more than 90 countries. We're primarily a remote company so you've already seen our/your office. If you want to work with great people on cool projects for amazing brands, you've come to the right place.ModSquad is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender, national origin, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation.Individual base pay or rate depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job or contract duties/requirements, and relevant experience and skills. Although we have opportunities across the globe, this advertisement, unless otherwise specified, excludes individuals residing in California, Colorado, New York, and Washington at this time.