[Remote] Customer Support | Cruise Specialist

Note: The job is a remote job and is open to candidates in USA. Aisle and Abroad is seeking service-focused and detail-oriented individuals to join their team as Customer Support Cruise Specialists. This role involves assisting clients with cruise planning, reservation coordination, and providing a smooth and enjoyable booking experience from start to finish. Responsibilities Assist clients with exploring cruise options, itineraries, and onboard experiences Support the booking and confirmation process for cruise reservations Respond to customer questions regarding destinations, cruise lines, and travel requirements Review reservation details to ensure accuracy, including dates and traveler information Maintain organized records of client bookings and communications Provide timely follow-up and support before and after travel Skills Strong communication skills with a customer-first approach Detail-oriented with the ability to stay organized Comfortable using online systems and booking tools Ability to work independently in a remote or structured environment Customer service, hospitality, or administrative experience is helpful but not required Benefits Structured onboarding and role-specific training Access to cruise booking platforms and travel resources Ongoing development and support Flexible work environment Collaborative and team-oriented culture Company Overview Aisle & Abroad is a modern wedding, event, and destination experience studio specializing in beautifully curated celebrations and meaningful journeys. It was founded in 2022, and is headquartered in , with a workforce of 11-50 employees. Its website is